Director of Customer Care Salary in New London, CT

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How much does a Director of Customer Care make in New London, CT? The average Director of Customer Care salary in New London, CT is $188,206 as of March 26, 2024, but the salary range typically falls between $164,276 and $214,076. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Salary range for a Director of Customer Care

$164,276 to $214,076

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Director of Customer Care

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Job Openings for Director of Customer Care in New London, CT

Director of Business Development

American Customer Care - North Bergen , NJ

... American Customer Care policies, procedures and guidelines, this position has the following ... Develop list of questions in response to RFP. * Developing, implementing, and overseeing the ...

LinkedIn - 34 days ago

Director of Customer Support and Sales

Ardmore Home Design, Inc. - City of Industry , CA

About the Role Reporting to the Chief Operating Officer, the Director of Customer Support and Sales ... care cards, etc.) * Respond professionally to escalated service inquiries with customers and sales ...

LinkedIn - Today

Director of Customer Service

LaSalle Network - Schaumburg , IL

Director of Customer Service Responsibilities: * Lead and mentor a team of customer service ... Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers ...

LinkedIn - 25 days ago

Director of Memory Care

McLoughlin Place Senior Living - Oregon City , OR

The Memory Care Director is responsible for planning and creating meaningful and enriching ... and customer relations * 3+ years of experience in a Dementia care setting * An associate or ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 4 days ago

Director of Business Development - Healthcare Contracting

Gateways Hospital and Mental Health Center - Los Angeles , CA

Director of Business Development Job Details Job Location Main Hospital - Los Angeles, CA ... Provides payer account management to ensure customer satisfaction with all aspects of Gateways ...

LinkedIn - 34 days ago

Director of Operations

Prevounce Health - Indianapolis , IN

The Director of Operations will be responsible for overseeing all aspects of the company ... of customer issues and concerns * Ensure company compliance with all relevant healthcare ...

LinkedIn - 6 days ago

What does a Director of Customer Care do?

Common responsibilities of a Director of Customer Care

Support and service delivery professionals required.

January 22, 2023

Drive employee engagement and high-performance culture of the Customer Care Operations team, ensuring effective performance management, coaching, and development of the team and creating an environment where people can excel through accountability, encouragement, and empowerment.

September 23, 2022

Create and present cost-benefit analyses regarding recommended changes to CC operations.

October 30, 2022

Demonstrate our five core values of Integrity, Customer Responsiveness, Innovation, Passionate Contribution & Empowerment and Continuous Improvement.

December 06, 2022

Tracks trends, makes decisions based on organized information, and supports decisions with articulate written and verbal communications.

January 31, 2023

Provide effective, constructive and appropriate feedback and leadership to direct reports to foster positive, team atmosphere.

March 15, 2023

Develop and direct the management of the Customer Care Team to ensure customer satisfaction, improved call efficiency, low abandonment and improved employee product knowledge.

April 12, 2023

Train, develop and manage all employees in warranty department in construction knowledge.

April 18, 2023

Meet and exceed customer speed standards including daily adherence to staffing lines, agent hiring, and agent attrition.

April 30, 2023

Prepares or directs the preparation of reports, management analysis, and information to establish business plans and report on the performance of the contact center.

May 17, 2023

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Director of Customer Care Salary By Experience Levels in New London, CT

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Director of Customer Care Salary By Level of Education in New London, CT

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LEVEL OF EDUCATION

Depending on the job, educational levels may have a significant impact on pay levels. Be informed and understand how things like education and certifications can help to increase potential earnings for the career you are interested in. Please visit Professional Salary Report for more details.

Average Salary Range for Director of Customer Care in New London, CT

Average Base Salary

Core compensation

164276

214076

188206

Average Total Cash Compensation

Includes base and annual incentives

185480

257917

218845

What is the average salary for Director of Customer Care in 2024?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Director of Customer Care in New London, CT. The base salary for Director of Customer Care ranges from $164,276 to $214,076 with the average base salary of $188,206. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $185,480 to $257,917 with the average total cash compensation of $218,845.

View Average Salary for Director of Customer Care as table

	Average Salary	Average Salary Range
Base Salary	$188,206	$164,276 - $214,076
Bonus	$30,639	$21,204 - $43,841
Total Pay	$218,845	$185,480 - $257,917

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Director of Customer Care Salary Near New London, CT

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO New London, CT
CITY, STATE Norwich, CT	AVERAGE SALARY RANGE $164,630 - $214,538	COMPARE TO New London, CT
CITY, STATE Westerly, RI	AVERAGE SALARY RANGE $163,972 - $213,681	COMPARE TO New London, CT
CITY, STATE New Suffolk, NY	AVERAGE SALARY RANGE $167,088 - $217,741	COMPARE TO New London, CT
CITY, STATE Narragansett, RI	AVERAGE SALARY RANGE $162,977 - $212,383	COMPARE TO New London, CT
CITY, STATE Coventry, RI	AVERAGE SALARY RANGE $161,963 - $211,062	COMPARE TO New London, CT
CITY, STATE Manchester, CT	AVERAGE SALARY RANGE $166,865 - $217,450	COMPARE TO New London, CT

See salaries for Director of Customer Care in locations close to New London, CT. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About New London, Connecticut

New London is a seaport city and a port of entry on the northeast coast of the United States, located at the mouth of the Thames River in New London County, Connecticut. It was one of the world's three busiest whaling ports for several decades beginning in the early 19th century, along with Nantucket and New Bedford, Massachusetts. The wealth that whaling brought into the city furnished the capital to fund much of the city's present architecture. The city subsequently became home to other shipping and manufacturing industries, but it has gradually lost most of its industrial heart. New London ...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

View Salary for Similar Jobs to Director of Customer Care in New London, CT

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JOB TITLE	LOCATION	MINIMUM SALARY	MAXIMUM SALARY
JOB TITLE Customer Care Director	LOCATION New London, CT	MINIMUM SALARY $162,200	MAXIMUM SALARY $211,800
JOB TITLE Customer Service Director	LOCATION New London, CT	MINIMUM SALARY $162,109	MAXIMUM SALARY $211,794
JOB TITLE Customer Care Senior Manager	LOCATION New London, CT	MINIMUM SALARY $129,300	MAXIMUM SALARY $166,600
JOB TITLE Customer Success Director	LOCATION New London, CT	MINIMUM SALARY $157,138	MAXIMUM SALARY $197,065
JOB TITLE Customer Care Executive	LOCATION New London, CT	MINIMUM SALARY $218,690	MAXIMUM SALARY $288,090
JOB TITLE Customer Care Supervisor	LOCATION New London, CT	MINIMUM SALARY $71,600	MAXIMUM SALARY $93,400

The Director of Customer Care job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in New London, CT that might be a good fit for the type of job and salary you are looking for.

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164276

214076

About New London, Connecticut New London is a seaport city and a port of entry on the northeast coast of the United States, located at the mouth of the Thames River in New London C....More

New London, Connecticut area prices were up 1.7% from a year ago

Director of Customer Care Salary in popular cities: Bridgeport, New Haven, Hartford

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Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role