Director of Customer Care Salary in Parkersburg, WV

Change City

How much does a Director of Customer Care make in Parkersburg, WV? The average Director of Customer Care salary in Parkersburg, WV is $156,779 as of March 26, 2024, but the salary range typically falls between $136,845 and $178,330. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Search Director of Customer Care Jobs in Parkersburg, WV

How to Become a CTO

Develop a Job description

Pay Equity

Salary range for a Director of Customer Care

$136,845 to $178,330

Employers: Find Surveys For This Job

Employers: Price Your Company Jobs

View Average Salary for United States
Adjust Director of Customer Care Salary:
Select State
Select City in WV
Choose Similar Job
Pick Related Category
View Cost of Living in Parkersburg, West Virginia

For Employees

Get a Salary Increase

Analyze the market and your qualifications to negotiate your salary with confidence.

Search Job Openings

Search thousands of open positions to find your next opportunity.

For Employers

Adjust Employee Salary

Individualize employee pay based on unique job requirements and personal qualifications.

Price My Industry Jobs

Get the latest market price for benchmark jobs and jobs in your industry.

Director of Customer Care

Review the job openings and experience requirements for the Director of Customer Care job to confirm that it is the job you are seeking.

See user submitted job responsibilities for Director of Customer Care.

Search Director of Customer Care Job Openings

Job Openings for Director of Customer Care in Parkersburg, WV

Director of Memory Care

McLoughlin Place Senior Living - Oregon City , OR

The Memory Care Director is responsible for planning and creating meaningful and enriching ... and customer relations * 3+ years of experience in a Dementia care setting * An associate or ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 5 days ago

Director of Business Development-Home Care

Caring Friends Home Care - Conshohocken , PA

Job Summary: The Director of Operations is directly responsible for the administrative and ... customer satisfaction, and ensures a quality-oriented workforce. Essential Duties and ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 48 days ago

Director of Services

DiagnosTechs - Clinical & Research Laboratory - Federal Way , WA

We seek a motivated Director of Services to develop and coach our service departments to provide ... Supervise Customer Care, Shipping and Receiving, and Medical Support staff. Shipping and Receiving

LinkedIn - 30 days ago

Travel Nurse RN - Manager, Director of Nursing - $1,722 per week

Anders Group - Woodruff , SC

... best customer service. Our team works hard to find the best jobs with the most aggressive rates ... Anders Group was founded by a team of healthcare recruiters who had built strong relationships with ...

Adzuna - 1 day ago

Director of Revenue Cycle

Integrated Pain Management Medical Group, Inc. - Walnut Creek , CA

The Director of RCM will report to the CFO and work closely with the CFO and VP of Finance. This ... healthcare reimbursement environment. * Manages difficult or emotional customer situations

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 2 days ago

Director of Health and Wellness

Inspired Living - Delray Beach , FL

We deeply care about our team-members and partners and strive to provide a culture where people ... Bachelor's degree strongly preferred in Nursing/Business, Customer Service, or a field related to ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 21 days ago

What does a Director of Customer Care do?

Common responsibilities of a Director of Customer Care

Support and service delivery professionals required.

January 22, 2023

Drive employee engagement and high-performance culture of the Customer Care Operations team, ensuring effective performance management, coaching, and development of the team and creating an environment where people can excel through accountability, encouragement, and empowerment.

September 23, 2022

Create and present cost-benefit analyses regarding recommended changes to CC operations.

October 30, 2022

Demonstrate our five core values of Integrity, Customer Responsiveness, Innovation, Passionate Contribution & Empowerment and Continuous Improvement.

December 06, 2022

Tracks trends, makes decisions based on organized information, and supports decisions with articulate written and verbal communications.

January 31, 2023

Provide effective, constructive and appropriate feedback and leadership to direct reports to foster positive, team atmosphere.

March 15, 2023

Develop and direct the management of the Customer Care Team to ensure customer satisfaction, improved call efficiency, low abandonment and improved employee product knowledge.

April 12, 2023

Train, develop and manage all employees in warranty department in construction knowledge.

April 18, 2023

Meet and exceed customer speed standards including daily adherence to staffing lines, agent hiring, and agent attrition.

April 30, 2023

Prepares or directs the preparation of reports, management analysis, and information to establish business plans and report on the performance of the contact center.

May 17, 2023

Submit Other Responsibilities

Not the job you're looking for? Search more salaries here:

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

Detailed skills and competency reports for specific positions
Job and employee pricing reports
Compensation data tools, salary structures, surveys and benchmarks.

Learn about

Director of Customer Care Salary By Experience Levels in Parkersburg, WV

How much should you be earning in Director of Customer Care in Parkersburg, WV based on your current experience?

Tell us how much experience you have and see an estimate of earnings and view how different experience leavels impact potential pay for Director of Customer Care in Parkersburg, WV

RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Director of Customer Care Salary By Level of Education in Parkersburg, WV

Do you know how much should you be paid for a Director of Customer Care position in Parkersburg, WV based on your education level?

Tell us about your education and see an estimate of earnings for Director of Customer Care in Parkersburg, WV and well to know the impact of education on future careers.

LEVEL OF EDUCATION

Depending on the job, educational levels may have a significant impact on pay levels. Be informed and understand how things like education and certifications can help to increase potential earnings for the career you are interested in. Please visit Professional Salary Report for more details.

Average Salary Range for Director of Customer Care in Parkersburg, WV

Average Base Salary

Core compensation

136845

178330

156779

Average Total Cash Compensation

Includes base and annual incentives

154508

214850

182302

What is the average salary for Director of Customer Care in 2024?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Director of Customer Care in Parkersburg, WV. The base salary for Director of Customer Care ranges from $136,845 to $178,330 with the average base salary of $156,779. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $154,508 to $214,850 with the average total cash compensation of $182,302.

View Average Salary for Director of Customer Care as table

	Average Salary	Average Salary Range
Base Salary	$156,779	$136,845 - $178,330
Bonus	$25,523	$17,663 - $36,520
Total Pay	$182,302	$154,508 - $214,850

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Director of Customer Care Salary Near Parkersburg, WV

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Parkersburg, WV
CITY, STATE Charleston, WV	AVERAGE SALARY RANGE $140,374 - $182,929	COMPARE TO Parkersburg, WV
CITY, STATE Huntington, WV	AVERAGE SALARY RANGE $137,647 - $179,374	COMPARE TO Parkersburg, WV
CITY, STATE Wheeling, WV	AVERAGE SALARY RANGE $150,869 - $196,605	COMPARE TO Parkersburg, WV
CITY, STATE Fairmont, WV	AVERAGE SALARY RANGE $150,869 - $196,605	COMPARE TO Parkersburg, WV
CITY, STATE Newark, OH	AVERAGE SALARY RANGE $150,387 - $195,976	COMPARE TO Parkersburg, WV
CITY, STATE Chillicothe, OH	AVERAGE SALARY RANGE $142,547 - $185,760	COMPARE TO Parkersburg, WV

See salaries for Director of Customer Care in locations close to Parkersburg, WV. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Parkersburg, West Virginia

Parkersburg is a city in and the county seat of Wood County, West Virginia, United States. Located at the confluence of the Ohio and Little Kanawha rivers, it is the state's third-largest city and the largest city in the Parkersburg-Marietta-Vienna metropolitan area. The population was 31,492 at the 2010 census. Its peak population was 44,797 in 1960. The city is about 14 miles south of Marietta, Ohio. The Baltimore and Ohio Railroad reached Parkersburg in 1857, but lacked a crossing over the Ohio River until after the American Civil War. When the B&O completed the Parkersburg Bridge (CSX) 18...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

View Salary for Similar Jobs to Director of Customer Care in Parkersburg, WV

See Additional Similar Jobs

Loading results...

JOB TITLE	LOCATION	MINIMUM SALARY	MAXIMUM SALARY
JOB TITLE Customer Care Director	LOCATION Parkersburg, WV	MINIMUM SALARY $135,100	MAXIMUM SALARY $176,500
JOB TITLE Customer Service Director	LOCATION Parkersburg, WV	MINIMUM SALARY $135,040	MAXIMUM SALARY $176,428
JOB TITLE Customer Care Senior Manager	LOCATION Parkersburg, WV	MINIMUM SALARY $107,700	MAXIMUM SALARY $138,800
JOB TITLE Customer Success Director	LOCATION Parkersburg, WV	MINIMUM SALARY $130,899	MAXIMUM SALARY $164,159
JOB TITLE Customer Care Executive	LOCATION Parkersburg, WV	MINIMUM SALARY $182,190	MAXIMUM SALARY $239,990
JOB TITLE Customer Care Supervisor	LOCATION Parkersburg, WV	MINIMUM SALARY $59,600	MAXIMUM SALARY $77,800

The Director of Customer Care job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Parkersburg, WV that might be a good fit for the type of job and salary you are looking for.

Discover how your pay is adjusted for skills, experience, and other factors

How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

136845

178330

About Parkersburg, West Virginia Parkersburg is a city in and the county seat of Wood County, West Virginia, United States. Located at the confluence of the Ohio and Little Kanawha r....More

Parkersburg, West Virginia area prices were up 1.2% from a year ago

Director of Customer Care Salary in popular cities: Charleston, Huntington, Morgantown

Recently searched related titles: Director Of Crm, Services Director, Call Center Site Director

Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role