Director of Customer Care Salary in Passaic, NJ

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How much does a Director of Customer Care make in Passaic, NJ? The average Director of Customer Care salary in Passaic, NJ is $203,213 as of March 26, 2024, but the salary range typically falls between $177,375 and $231,146. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Salary range for a Director of Customer Care

$177,375 to $231,146

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Director of Customer Care

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Job Openings for Director of Customer Care in Passaic, NJ

Director of Memory Care

McLoughlin Place Senior Living - Oregon City , OR

The Memory Care Director is responsible for planning and creating meaningful and enriching ... and customer relations * 3+ years of experience in a Dementia care setting * An associate or ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 5 days ago

Director of Services

DiagnosTechs - Clinical & Research Laboratory - Federal Way , WA

We seek a motivated Director of Services to develop and coach our service departments to provide ... Supervise Customer Care, Shipping and Receiving, and Medical Support staff. Shipping and Receiving

LinkedIn - 30 days ago

Travel Nurse RN - Manager, Director of Nursing - $1,722 per week

Anders Group - Woodruff , SC

... best customer service. Our team works hard to find the best jobs with the most aggressive rates ... Anders Group was founded by a team of healthcare recruiters who had built strong relationships with ...

Vivian Health - 2 days ago

Director of Nursing - Tuition Assistance

Genesis Health - Moses Lake , WA

... customer experience excellence. *Provide service and servant leadership, direction, and administration of day-to-day patient care operations. *Promote an environment focused on top of license ...

JobGet - 2 days ago

Director of Revenue Cycle

Integrated Pain Management Medical Group, Inc. - Walnut Creek , CA

The Director of RCM will report to the CFO and work closely with the CFO and VP of Finance. This ... healthcare reimbursement environment. * Manages difficult or emotional customer situations

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 2 days ago

Customer Care Coordinator (Homebuilding)

New Home Co. - Beaverton , OR

NEW HOME was named 2019 Builder of the Year by Professional Builder and is a multi-year recipient ... Acts as a liaison to direct homeowner inquiries and concerns to the appropriate internal ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - Today

What does a Director of Customer Care do?

Common responsibilities of a Director of Customer Care

Support and service delivery professionals required.

January 22, 2023

Drive employee engagement and high-performance culture of the Customer Care Operations team, ensuring effective performance management, coaching, and development of the team and creating an environment where people can excel through accountability, encouragement, and empowerment.

September 23, 2022

Create and present cost-benefit analyses regarding recommended changes to CC operations.

October 30, 2022

Demonstrate our five core values of Integrity, Customer Responsiveness, Innovation, Passionate Contribution & Empowerment and Continuous Improvement.

December 06, 2022

Tracks trends, makes decisions based on organized information, and supports decisions with articulate written and verbal communications.

January 31, 2023

Provide effective, constructive and appropriate feedback and leadership to direct reports to foster positive, team atmosphere.

March 15, 2023

Develop and direct the management of the Customer Care Team to ensure customer satisfaction, improved call efficiency, low abandonment and improved employee product knowledge.

April 12, 2023

Train, develop and manage all employees in warranty department in construction knowledge.

April 18, 2023

Meet and exceed customer speed standards including daily adherence to staffing lines, agent hiring, and agent attrition.

April 30, 2023

Prepares or directs the preparation of reports, management analysis, and information to establish business plans and report on the performance of the contact center.

May 17, 2023

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Director of Customer Care Salary By Experience Levels in Passaic, NJ

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Director of Customer Care Salary By Level of Education in Passaic, NJ

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Average Salary Range for Director of Customer Care in Passaic, NJ

Average Base Salary

Core compensation

177375

231146

203213

Average Total Cash Compensation

Includes base and annual incentives

200269

278483

236295

What is the average salary for Director of Customer Care in 2024?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Director of Customer Care in Passaic, NJ. The base salary for Director of Customer Care ranges from $177,375 to $231,146 with the average base salary of $203,213. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $200,269 to $278,483 with the average total cash compensation of $236,295.

View Average Salary for Director of Customer Care as table

	Average Salary	Average Salary Range
Base Salary	$203,213	$177,375 - $231,146
Bonus	$33,082	$22,894 - $47,336
Total Pay	$236,295	$200,269 - $278,483

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Director of Customer Care Salary Near Passaic, NJ

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Passaic, NJ
CITY, STATE Clifton, NJ	AVERAGE SALARY RANGE $177,683 - $231,548	COMPARE TO Passaic, NJ
CITY, STATE Bloomfield, NJ	AVERAGE SALARY RANGE $177,683 - $231,548	COMPARE TO Passaic, NJ
CITY, STATE Hackensack, NJ	AVERAGE SALARY RANGE $177,529 - $231,347	COMPARE TO Passaic, NJ
CITY, STATE Paramus, NJ	AVERAGE SALARY RANGE $177,837 - $231,749	COMPARE TO Passaic, NJ
CITY, STATE Bergenfield, NJ	AVERAGE SALARY RANGE $177,529 - $231,347	COMPARE TO Passaic, NJ
CITY, STATE East Orange, NJ	AVERAGE SALARY RANGE $174,447 - $227,331	COMPARE TO Passaic, NJ

See salaries for Director of Customer Care in locations close to Passaic, NJ. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Passaic, New Jersey

According to the United States Census Bureau, the city had a total area of 3.244 square miles (8.401 km2), including 3.146 square miles (8.149 km2) of land and 0.098 square miles (0.253 km2) of water (3.01%). Unincorporated communities, localities and place names located partially or completely within the city include Davis Bridge and Pleasant Plains. Passaic's only land border is with neighboring Clifton, which borders Passaic to the north, south, and west. The Passaic River forms the eastern border of Passaic. Four additional neighboring towns in Bergen County immediately across the river fr...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

View Salary for Similar Jobs to Director of Customer Care in Passaic, NJ

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JOB TITLE	LOCATION	MINIMUM SALARY	MAXIMUM SALARY
JOB TITLE Customer Care Director	LOCATION Passaic, NJ	MINIMUM SALARY $175,100	MAXIMUM SALARY $228,700
JOB TITLE Customer Service Director	LOCATION Passaic, NJ	MINIMUM SALARY $175,036	MAXIMUM SALARY $228,681
JOB TITLE Customer Care Senior Manager	LOCATION Passaic, NJ	MINIMUM SALARY $139,600	MAXIMUM SALARY $179,900
JOB TITLE Customer Success Director	LOCATION Passaic, NJ	MINIMUM SALARY $169,667	MAXIMUM SALARY $212,779
JOB TITLE Customer Care Executive	LOCATION Passaic, NJ	MINIMUM SALARY $236,190	MAXIMUM SALARY $310,990
JOB TITLE Customer Care Supervisor	LOCATION Passaic, NJ	MINIMUM SALARY $77,300	MAXIMUM SALARY $100,800

The Director of Customer Care job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Passaic, NJ that might be a good fit for the type of job and salary you are looking for.

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177375

231146

About Passaic, New Jersey According to the United States Census Bureau, the city had a total area of 3.244 square miles (8.401 km2), including 3.146 square miles (8.149 km2) of....More

Passaic, New Jersey area prices were up 1.5% from a year ago

Director of Customer Care Salary in popular cities: Newark, Jersey City, Paterson

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Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role