Director of Customer Care Salary in Portland, ME

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How much does a Director of Customer Care make in Portland, ME? The average Director of Customer Care salary in Portland, ME is $174,611 as of March 26, 2024, but the salary range typically falls between $152,410 and $198,613. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Salary range for a Director of Customer Care

$152,410 to $198,613

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Director of Customer Care

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Job Openings for Director of Customer Care in Portland, ME

Travel Nurse RN - Director of Nursing - $3,400 per week

Genie Healthcare - Elk Horn , IA

Director of Nursing * Discipline: RN * Start Date: 05/06/2024 * Duration: 13 weeks * 40 hours per ... customer care is the key to Genie's success. The management team has 20 years of experience in ...

Vivian Health - 1 day ago

Director of Memory Care

McLoughlin Place Senior Living - Oregon City , OR

The Memory Care Director is responsible for planning and creating meaningful and enriching ... and customer relations * 3+ years of experience in a Dementia care setting * An associate or ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 4 days ago

Director of Rehabilitation (OTR, COTA, PT, PTA or SLP licensure required)

Sequoia Care - Saint Augustine , FL

Sequoia Care helps adults in long-term care and assisted living facilities maintain their ... A strong understanding of the needs of our customers including patients, employees, and the ...

Jobcase.com / Upward.net - 15 days ago

RN DIRECTOR OF NURSING

Emerald Care Center Tulsa - Tulsa , OK

... standards of care in accordance with current Federal, State, and standards, guidelines and ... and customer service programs Ensures staff ability to effectively utilize the compliment ...

Jobcase.com / Upward.net - 20 days ago

Assistant Director of Nursing (ADON)

Seal Rock Healthcare - Saco , ME

... Director of Nursing, in collaborationwith the Director of Nursing, directs the day to day ... customer satisfaction, regulatorycompliance and quality of care. Your Benefits include the ...

Jobcase.com / Upward.net - 66 days ago

Director of Services

DiagnosTechs - Clinical & Research Laboratory - Federal Way , WA

We seek a motivated Director of Services to develop and coach our service departments to provide ... Supervise Customer Care, Shipping and Receiving, and Medical Support staff. Shipping and Receiving

LinkedIn - 29 days ago

What does a Director of Customer Care do?

Common responsibilities of a Director of Customer Care

Support and service delivery professionals required.

January 22, 2023

Drive employee engagement and high-performance culture of the Customer Care Operations team, ensuring effective performance management, coaching, and development of the team and creating an environment where people can excel through accountability, encouragement, and empowerment.

September 23, 2022

Create and present cost-benefit analyses regarding recommended changes to CC operations.

October 30, 2022

Demonstrate our five core values of Integrity, Customer Responsiveness, Innovation, Passionate Contribution & Empowerment and Continuous Improvement.

December 06, 2022

Tracks trends, makes decisions based on organized information, and supports decisions with articulate written and verbal communications.

January 31, 2023

Provide effective, constructive and appropriate feedback and leadership to direct reports to foster positive, team atmosphere.

March 15, 2023

Develop and direct the management of the Customer Care Team to ensure customer satisfaction, improved call efficiency, low abandonment and improved employee product knowledge.

April 12, 2023

Train, develop and manage all employees in warranty department in construction knowledge.

April 18, 2023

Meet and exceed customer speed standards including daily adherence to staffing lines, agent hiring, and agent attrition.

April 30, 2023

Prepares or directs the preparation of reports, management analysis, and information to establish business plans and report on the performance of the contact center.

May 17, 2023

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Director of Customer Care Salary By Experience Levels in Portland, ME

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Director of Customer Care Salary By Level of Education in Portland, ME

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LEVEL OF EDUCATION

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Average Salary Range for Director of Customer Care in Portland, ME

Average Base Salary

Core compensation

152410

198613

174611

Average Total Cash Compensation

Includes base and annual incentives

172082

239287

203037

What is the average salary for Director of Customer Care in 2024?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Director of Customer Care in Portland, ME. The base salary for Director of Customer Care ranges from $152,410 to $198,613 with the average base salary of $174,611. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $172,082 to $239,287 with the average total cash compensation of $203,037.

View Average Salary for Director of Customer Care as table

	Average Salary	Average Salary Range
Base Salary	$174,611	$152,410 - $198,613
Bonus	$28,426	$19,672 - $40,674
Total Pay	$203,037	$172,082 - $239,287

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Director of Customer Care Salary Near Portland, ME

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Portland, ME
CITY, STATE South Portland, ME	AVERAGE SALARY RANGE $151,994 - $198,071	COMPARE TO Portland, ME
CITY, STATE Westbrook, ME	AVERAGE SALARY RANGE $151,994 - $198,071	COMPARE TO Portland, ME
CITY, STATE Auburn, ME	AVERAGE SALARY RANGE $150,453 - $196,063	COMPARE TO Portland, ME
CITY, STATE Lewiston, ME	AVERAGE SALARY RANGE $150,453 - $196,063	COMPARE TO Portland, ME
CITY, STATE Windham, ME	AVERAGE SALARY RANGE $151,892 - $197,938	COMPARE TO Portland, ME
CITY, STATE Saco, ME	AVERAGE SALARY RANGE $151,686 - $197,669	COMPARE TO Portland, ME

See salaries for Director of Customer Care in locations close to Portland, ME. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Portland, Maine

Portland is a city in the U.S. state of Maine, with a population of 67,067 as of 2017. The Greater Portland metropolitan area is home to over half a million people, more than one-third of Maine's total population, making it the most populous metro in northern New England (an area comprising the states of Maine, New Hampshire, and Vermont). Portland is Maine's economic center, with an economy that relies on the service sector and tourism. The Old Port district is known for its 19th-century architecture and nightlife. Marine industry still plays an important role in the city's economy, with an a...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

View Salary for Similar Jobs to Director of Customer Care in Portland, ME

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JOB TITLE	LOCATION	MINIMUM SALARY	MAXIMUM SALARY
JOB TITLE Customer Care Director	LOCATION Portland, ME	MINIMUM SALARY $150,400	MAXIMUM SALARY $196,500
JOB TITLE Customer Service Director	LOCATION Portland, ME	MINIMUM SALARY $150,400	MAXIMUM SALARY $196,495
JOB TITLE Customer Care Senior Manager	LOCATION Portland, ME	MINIMUM SALARY $119,900	MAXIMUM SALARY $154,600
JOB TITLE Customer Success Director	LOCATION Portland, ME	MINIMUM SALARY $145,787	MAXIMUM SALARY $182,831
JOB TITLE Customer Care Executive	LOCATION Portland, ME	MINIMUM SALARY $202,890	MAXIMUM SALARY $267,290
JOB TITLE Customer Care Supervisor	LOCATION Portland, ME	MINIMUM SALARY $66,400	MAXIMUM SALARY $86,600

The Director of Customer Care job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Portland, ME that might be a good fit for the type of job and salary you are looking for.

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152410

198613

About Portland, Maine Portland is a city in the U.S. state of Maine, with a population of 67,067 as of 2017. The Greater Portland metropolitan area is home to over half a m....More

Portland, Maine area prices were up 1.6% from a year ago

Director of Customer Care Salary in popular cities: Lewiston, Bangor, South Portland

Recently searched related titles: Director Of Crm, Services Director, Call Center Site Director

Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role