Director of Customer Care Salary in Springfield, MO

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How much does a Director of Customer Care make in Springfield, MO? The average Director of Customer Care salary in Springfield, MO is $158,721 as of March 26, 2024, but the salary range typically falls between $138,540 and $180,539. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Salary range for a Director of Customer Care

$138,540 to $180,539

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Director of Customer Care

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Job Openings for Director of Customer Care in Springfield, MO

Director of Memory Care

McLoughlin Place Senior Living - Oregon City , OR

The Memory Care Director is responsible for planning and creating meaningful and enriching ... and customer relations * 3+ years of experience in a Dementia care setting * An associate or ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 4 days ago

Director of Services

DiagnosTechs - Clinical & Research Laboratory - Federal Way , WA

We seek a motivated Director of Services to develop and coach our service departments to provide ... Supervise Customer Care, Shipping and Receiving, and Medical Support staff. Shipping and Receiving

LinkedIn - 29 days ago

Director of Revenue Cycle

Integrated Pain Management Medical Group, Inc. - Walnut Creek , CA

The Director of RCM will report to the CFO and work closely with the CFO and VP of Finance. This ... healthcare reimbursement environment. * Manages difficult or emotional customer situations

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 1 day ago

Sr. Director of Radiology

Memorial Hospital of Gardena - Norwalk , CA

Articulates and enforces standards for quality/safe patient care. * Develops and implements ... Treats everyone as their customer; utilizes scripting and other tools to ensure consistency in ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 23 days ago

Director of Osteopathic Education Facility Physician

Aviva Health - Roseburg , OR

We are supported by a clinical care team including primary care behavioral health, outpatient ... for Customer Service. Our family-friendly community is a great place to plant roots and get ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 11 days ago

Director of Clinical Program (Residential Services)

Pioneer Human Services - Seattle , WA

The Director is responsible for meeting and exceeding the expectations of our external customers, including the state's Department of Health, Behavioral Health Organizations, and Managed Care ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 12 days ago

What does a Director of Customer Care do?

Common responsibilities of a Director of Customer Care

Support and service delivery professionals required.

January 22, 2023

Drive employee engagement and high-performance culture of the Customer Care Operations team, ensuring effective performance management, coaching, and development of the team and creating an environment where people can excel through accountability, encouragement, and empowerment.

September 23, 2022

Create and present cost-benefit analyses regarding recommended changes to CC operations.

October 30, 2022

Demonstrate our five core values of Integrity, Customer Responsiveness, Innovation, Passionate Contribution & Empowerment and Continuous Improvement.

December 06, 2022

Tracks trends, makes decisions based on organized information, and supports decisions with articulate written and verbal communications.

January 31, 2023

Provide effective, constructive and appropriate feedback and leadership to direct reports to foster positive, team atmosphere.

March 15, 2023

Develop and direct the management of the Customer Care Team to ensure customer satisfaction, improved call efficiency, low abandonment and improved employee product knowledge.

April 12, 2023

Train, develop and manage all employees in warranty department in construction knowledge.

April 18, 2023

Meet and exceed customer speed standards including daily adherence to staffing lines, agent hiring, and agent attrition.

April 30, 2023

Prepares or directs the preparation of reports, management analysis, and information to establish business plans and report on the performance of the contact center.

May 17, 2023

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Director of Customer Care Salary By Experience Levels in Springfield, MO

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Director of Customer Care Salary By Level of Education in Springfield, MO

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LEVEL OF EDUCATION

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Average Salary Range for Director of Customer Care in Springfield, MO

Average Base Salary

Core compensation

138540

180539

158721

Average Total Cash Compensation

Includes base and annual incentives

156422

217512

184560

What is the average salary for Director of Customer Care in 2024?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Director of Customer Care in Springfield, MO. The base salary for Director of Customer Care ranges from $138,540 to $180,539 with the average base salary of $158,721. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $156,422 to $217,512 with the average total cash compensation of $184,560.

View Average Salary for Director of Customer Care as table

	Average Salary	Average Salary Range
Base Salary	$158,721	$138,540 - $180,539
Bonus	$25,839	$17,882 - $36,973
Total Pay	$184,560	$156,422 - $217,512

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Director of Customer Care Salary Near Springfield, MO

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Springfield, MO
CITY, STATE Joplin, MO	AVERAGE SALARY RANGE $142,825 - $186,122	COMPARE TO Springfield, MO
CITY, STATE Rogers, AR	AVERAGE SALARY RANGE $139,559 - $181,866	COMPARE TO Springfield, MO
CITY, STATE Bentonville, AR	AVERAGE SALARY RANGE $139,282 - $181,505	COMPARE TO Springfield, MO
CITY, STATE Springdale, AR	AVERAGE SALARY RANGE $140,391 - $182,951	COMPARE TO Springfield, MO
CITY, STATE Fayetteville, AR	AVERAGE SALARY RANGE $140,391 - $182,951	COMPARE TO Springfield, MO
CITY, STATE Jefferson City, MO	AVERAGE SALARY RANGE $146,662 - $191,122	COMPARE TO Springfield, MO

See salaries for Director of Customer Care in locations close to Springfield, MO. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Springfield, Missouri

Springfield is the third-largest city in the state of Missouri and the county seat of Greene County. As of the 2010 census, its population was 159,498. As of 2017, the Census Bureau estimated its population at 167,376. It is the principal city of the Springfield metropolitan area, which has a population of 462,369 and includes the counties of Christian, Dallas, Greene, Polk, Webster. Springfield's nickname is "Queen City of the Ozarks" and it is known as the "Birthplace of Route 66". It is home to three universities, Missouri State University, Drury University, and Evangel University. Springf...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

View Salary for Similar Jobs to Director of Customer Care in Springfield, MO

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JOB TITLE	LOCATION	MINIMUM SALARY	MAXIMUM SALARY
JOB TITLE Customer Care Director	LOCATION Springfield, MO	MINIMUM SALARY $136,800	MAXIMUM SALARY $178,700
JOB TITLE Customer Service Director	LOCATION Springfield, MO	MINIMUM SALARY $136,713	MAXIMUM SALARY $178,614
JOB TITLE Customer Care Senior Manager	LOCATION Springfield, MO	MINIMUM SALARY $109,000	MAXIMUM SALARY $140,500
JOB TITLE Customer Success Director	LOCATION Springfield, MO	MINIMUM SALARY $132,520	MAXIMUM SALARY $166,193
JOB TITLE Customer Care Executive	LOCATION Springfield, MO	MINIMUM SALARY $184,490	MAXIMUM SALARY $242,890
JOB TITLE Customer Care Supervisor	LOCATION Springfield, MO	MINIMUM SALARY $60,400	MAXIMUM SALARY $78,700

The Director of Customer Care job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Springfield, MO that might be a good fit for the type of job and salary you are looking for.

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138540

180539

About Springfield, Missouri Springfield is the third-largest city in the state of Missouri and the county seat of Greene County. As of the 2010 census, its population was 159,498....More

Springfield, Missouri area prices were up 1.3% from a year ago

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Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role