Director of Customer Success Salary in Charleston, SC

Change City

How much does a Director of Customer Success make in Charleston, SC? The average Director of Customer Success salary in Charleston, SC is $157,949 as of March 26, 2024, but the salary range typically falls between $141,515 and $177,331. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Search Director of Customer Success Jobs in Charleston, SC

How to Become a CTO

Develop a Job description

Pay Equity

Salary range for a Director of Customer Success

$141,515 to $177,331

Employers: Find Surveys For This Job

Employers: Price Your Company Jobs

View Average Salary for United States
Adjust Director of Customer Success Salary:
Select State
Select City in SC
Choose Similar Job
Pick Related Category
View Cost of Living in Charleston, South Carolina

For Employees

Get a Salary Increase

Analyze the market and your qualifications to negotiate your salary with confidence.

Search Job Openings

Search thousands of open positions to find your next opportunity.

For Employers

Adjust Employee Salary

Individualize employee pay based on unique job requirements and personal qualifications.

Price My Industry Jobs

Get the latest market price for benchmark jobs and jobs in your industry.

Director of Customer Success

Review the job openings and experience requirements for the Director of Customer Success job to confirm that it is the job you are seeking.

See user submitted job responsibilities for Director of Customer Success.

Search Director of Customer Success Job Openings

Job Openings for Director of Customer Success in Charleston, SC

Director of Customer Success

Strategic Employment Partners (SEP) - Bellingham , WA

They are hiring for a Director of Customer Success to join a tight-knit organization championing a flagship workforce management product. This team is responsible for managing dozens of accounts in a ...

LinkedIn - 6 days ago

Director, Customer Success

Persimmony - Aliso Viejo , CA

We are looking for an exceptional Customer Success leader to drive growth of our government ... The Director, Customer Success role will be in a key client-facing role and will develop, oversee ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 62 days ago

Director of Clinical Support

EmpiRx Health - Montvale , NJ

EmpiRx Health is the leading clinically-driven, customer-first PBM company that puts the pharmacist ... Coach and professionally develop managers to drive their team to success. * Lead overall team ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - Today

Director of Marketing, Food Service

R.TORRE & CO - San Leandro , CA

By exploring the way we approach our customers and business channels, our Director of Marketing ... Key Success Factors: First 12-18 Months Extraordinary Results Driver: * You've delivered on the ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - Today

Director of Food and Beverage

Sand & Sea - Santa Monica , CA

The Director of Food & Beverage will train, coach and lead staff to ensure optimum financial success, cleanliness, and superior customer service while ensuring morale is sustained as per Shore Hotel ...

ZipRecruiter - 1 day ago

Cluster Director of Revenue Management

Virgin Hotels Home Office - Miami , FL

We recognize that every member of the team contributes to the success of the whole hotel. No-one is ... Excellent customer relations, communication, presentation and organization skills of utmost ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - Today

What does a Director of Customer Success do?

Common responsibilities of a Director of Customer Success

Lead the team in annual and quarterly planning, keeping track of budget, and reporting on Customer Success initiatives' performance, with a focus on ROI and revenue growth.

January 20, 2023

Drive delivery and success of health checks upon customers' request to move them toward a healthy state, effectively managing customer complaints/escalations.

February 22, 2023

Manage client relationships from signature through renewal, escalating issues when they arise and resolving them in a timely fashion.

February 25, 2023

Provide a clear view of organizational metrics and status to the Executive team with optimization recommendations and needs.

March 10, 2023

Create and manage best practices and methodologies for successful Customer Success engagements throughout the customer lifecycle.

March 28, 2023

Collaborate with product, sales, and marketing to align strategy and execution so that the customer experience is consistent and optimal across all customer-facing activities.

April 05, 2023

Develop and monitor key metrics and objectives across customer support, implementation, and account management, providing insight into customer growth and health.

April 11, 2023

Recruit, motivate, and lead a team of Customer Success Managers to implement the strategy to the highest quality standards.

April 28, 2023

Design, develop and manage key success activities - onboarding, training, adoption, technical support, and advocacy.

May 10, 2023

Submit Other Responsibilities

Not the job you're looking for? Search more salaries here:

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

Detailed skills and competency reports for specific positions
Job and employee pricing reports
Compensation data tools, salary structures, surveys and benchmarks.

Learn about

Director of Customer Success Salary By Experience Levels in Charleston, SC

How much should you be earning in Director of Customer Success in Charleston, SC based on your current experience?

Tell us how much experience you have and see an estimate of earnings and view how different experience leavels impact potential pay for Director of Customer Success in Charleston, SC

RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Director of Customer Success Salary By Level of Education in Charleston, SC

Do you know how much should you be paid for a Director of Customer Success position in Charleston, SC based on your education level?

Tell us about your education and see an estimate of earnings for Director of Customer Success in Charleston, SC and well to know the impact of education on future careers.

LEVEL OF EDUCATION

Depending on the job, educational levels may have a significant impact on pay levels. Be informed and understand how things like education and certifications can help to increase potential earnings for the career you are interested in. Please visit Professional Salary Report for more details.

Average Salary Range for Director of Customer Success in Charleston, SC

Average Base Salary

Core compensation

141515

177331

157949

Average Total Cash Compensation

Includes base and annual incentives

160462

211291

182290

What is the average salary for Director of Customer Success in 2024?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Director of Customer Success in Charleston, SC. The base salary for Director of Customer Success ranges from $141,515 to $177,331 with the average base salary of $157,949. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $160,462 to $211,291 with the average total cash compensation of $182,290.

View Average Salary for Director of Customer Success as table

	Average Salary	Average Salary Range
Base Salary	$157,949	$141,515 - $177,331
Bonus	$24,341	$18,947 - $33,960
Total Pay	$182,290	$160,462 - $211,291

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Director of Customer Success Salary Near Charleston, SC

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Charleston, SC
CITY, STATE North Charleston, SC	AVERAGE SALARY RANGE $141,461 - $177,264	COMPARE TO Charleston, SC
CITY, STATE Mount Pleasant, SC	AVERAGE SALARY RANGE $141,461 - $177,264	COMPARE TO Charleston, SC
CITY, STATE Goose Creek, SC	AVERAGE SALARY RANGE $141,252 - $177,003	COMPARE TO Charleston, SC
CITY, STATE Summerville, SC	AVERAGE SALARY RANGE $140,835 - $176,480	COMPARE TO Charleston, SC
CITY, STATE Hilton Head Island, SC	AVERAGE SALARY RANGE $139,070 - $174,268	COMPARE TO Charleston, SC
CITY, STATE Sumter, SC	AVERAGE SALARY RANGE $133,203 - $166,915	COMPARE TO Charleston, SC

See salaries for Director of Customer Success in locations close to Charleston, SC. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Charleston, South Carolina

Charleston is the oldest and largest city in the U.S. state of South Carolina, the county seat of Charleston County, and the principal city in the Charleston–North Charleston–Summerville Metropolitan Statistical Area. The city lies just south of the geographical midpoint of South Carolina's coastline and is located on Charleston Harbor, an inlet of the Atlantic Ocean formed by the confluence of the Ashley, Cooper, and Wando rivers. Charleston had an estimated population of 134,875 in 2017. The estimated population of the Charleston metropolitan area, comprising Berkeley, Charleston, and Dorche...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

View Salary for Similar Jobs to Director of Customer Success in Charleston, SC

See Additional Similar Jobs

Loading results...

JOB TITLE	LOCATION	MINIMUM SALARY	MAXIMUM SALARY
JOB TITLE Customer Success Director	LOCATION Charleston, SC	MINIMUM SALARY $140,038	MAXIMUM SALARY $175,621
JOB TITLE Customer Success Manager	LOCATION Charleston, SC	MINIMUM SALARY $99,285	MAXIMUM SALARY $138,472
JOB TITLE Customer Success/Onboarding Director	LOCATION Charleston, SC	MINIMUM SALARY $140,100	MAXIMUM SALARY $175,700
JOB TITLE Director of Customer Success Operations	LOCATION Charleston, SC	MINIMUM SALARY $147,409	MAXIMUM SALARY $184,864
JOB TITLE Customer Success Strategic Director	LOCATION Charleston, SC	MINIMUM SALARY $148,132	MAXIMUM SALARY $196,754
JOB TITLE Customer Success/Onboarding Manager	LOCATION Charleston, SC	MINIMUM SALARY $99,300	MAXIMUM SALARY $138,500

The Director of Customer Success job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Charleston, SC that might be a good fit for the type of job and salary you are looking for.

Discover how your pay is adjusted for skills, experience, and other factors

How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

141515

177331

About Charleston, South Carolina Charleston is the oldest and largest city in the U.S. state of South Carolina, the county seat of Charleston County, and the principal city in the Cha....More

Charleston, South Carolina area prices were up 1.5% from a year ago

Director of Customer Success Salary in popular cities: Columbia, North Charleston, Mount Pleasant

Recently searched related titles: Director Of Guest Relations, Client Success Director, Director Of Client Experience

Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role