Director of Customer Success Salary in Chicago, IL

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How much does a Director of Customer Success make in Chicago, IL? The average Director of Customer Success salary in Chicago, IL is $174,409 as of March 26, 2024, but the salary range typically falls between $156,262 and $195,811. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Salary range for a Director of Customer Success

$156,262 to $195,811

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Director of Customer Success

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Job Openings for Director of Customer Success in Chicago, IL

Director, Customer Success

Persimmony - Aliso Viejo , CA

We are looking for an exceptional Customer Success leader to drive growth of our government ... The Director, Customer Success role will be in a key client-facing role and will develop, oversee ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 56 days ago

Senior Director of Sales

Zerova Technologies USA LLC - Fremont , CA

Starting at $200,000 + Commission Senior Director of Sales As the Senior Director of Sales at ... with its customers to ensure success and align with their global channel strategies. As a ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 2 days ago

Director Of Sales & Marketing

Graham Landscape & Design - Eugene , OR

Analyze market trends and customer feedback to identify opportunities for growth and optimization ... Demonstrated success in building and maintaining strong relationships with key clients and partners ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 1 day ago

Director of Product Management - Conversational Experiences

ServiceNow - Santa Clara , CA

We are looking for a Director of Product Management to lead our Conversational Experiences product ... You will collaborate with engineering, design, marketing, sales, and customer success teams to ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 20 days ago

Director of Sales

FSI Services - Cranberry Township , PA

The best CMMS for healthcare maintenance professionals. Director of Sales About Us: At FSI ... Ensure smooth handoff of closed deals to the professional services organization, customer success ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 23 days ago

Director of eCommerce and Digital Marketing

ONEHOPE Inc. - Napa , CA

Customer Loyalty and CRM: Design and manage customer loyalty programs to drive repeat purchases and ... Proven track record of success in eCommerce and digital marketing. * Strong leadership skills with ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 4 days ago

What does a Director of Customer Success do?

Common responsibilities of a Director of Customer Success

Lead the team in annual and quarterly planning, keeping track of budget, and reporting on Customer Success initiatives' performance, with a focus on ROI and revenue growth.

January 20, 2023

Drive delivery and success of health checks upon customers' request to move them toward a healthy state, effectively managing customer complaints/escalations.

February 22, 2023

Manage client relationships from signature through renewal, escalating issues when they arise and resolving them in a timely fashion.

February 25, 2023

Provide a clear view of organizational metrics and status to the Executive team with optimization recommendations and needs.

March 10, 2023

Create and manage best practices and methodologies for successful Customer Success engagements throughout the customer lifecycle.

March 28, 2023

Collaborate with product, sales, and marketing to align strategy and execution so that the customer experience is consistent and optimal across all customer-facing activities.

April 05, 2023

Develop and monitor key metrics and objectives across customer support, implementation, and account management, providing insight into customer growth and health.

April 11, 2023

Recruit, motivate, and lead a team of Customer Success Managers to implement the strategy to the highest quality standards.

April 28, 2023

Design, develop and manage key success activities - onboarding, training, adoption, technical support, and advocacy.

May 10, 2023

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Director of Customer Success Salary By Experience Levels in Chicago, IL

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Director of Customer Success Salary By Level of Education in Chicago, IL

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LEVEL OF EDUCATION

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Average Salary Range for Director of Customer Success in Chicago, IL

Average Base Salary

Core compensation

156262

195811

174409

Average Total Cash Compensation

Includes base and annual incentives

177184

233310

201287

What is the average salary for Director of Customer Success in 2024?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Director of Customer Success in Chicago, IL. The base salary for Director of Customer Success ranges from $156,262 to $195,811 with the average base salary of $174,409. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $177,184 to $233,310 with the average total cash compensation of $201,287.

View Average Salary for Director of Customer Success as table

	Average Salary	Average Salary Range
Base Salary	$174,409	$156,262 - $195,811
Bonus	$26,878	$20,922 - $37,499
Total Pay	$201,287	$177,184 - $233,310

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Director of Customer Success Salary Near Chicago, IL

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Chicago, IL
CITY, STATE Cicero, IL	AVERAGE SALARY RANGE $157,141 - $196,912	COMPARE TO Chicago, IL
CITY, STATE Oak Park, IL	AVERAGE SALARY RANGE $157,141 - $196,912	COMPARE TO Chicago, IL
CITY, STATE Oak Lawn, IL	AVERAGE SALARY RANGE $156,962 - $196,688	COMPARE TO Chicago, IL
CITY, STATE Evanston, IL	AVERAGE SALARY RANGE $157,081 - $196,838	COMPARE TO Chicago, IL
CITY, STATE Skokie, IL	AVERAGE SALARY RANGE $157,081 - $196,838	COMPARE TO Chicago, IL
CITY, STATE Arlington Heights, IL	AVERAGE SALARY RANGE $153,564 - $192,430	COMPARE TO Chicago, IL

See salaries for Director of Customer Success in locations close to Chicago, IL. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Chicago, Illinois

Chicago (/ʃɪˈkɑːɡoʊ/ (listen), locally also /-ˈkɔː-/), officially the City of Chicago, is the most populous city in Illinois, as well as the third most populous city in the United States. With an estimated population of 2,716,450 (2017), it is the most populous city in the Midwest. Chicago is the principal city of the Chicago metropolitan area, often referred to as Chicagoland, and the county seat of Cook County, the second most populous county in the United States. The metropolitan area, at nearly 10 million people, is the third-largest in the United States, and the fourth largest in North A...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

View Salary for Similar Jobs to Director of Customer Success in Chicago, IL

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JOB TITLE	LOCATION	MINIMUM SALARY	MAXIMUM SALARY
JOB TITLE Customer Success Director	LOCATION Chicago, IL	MINIMUM SALARY $154,632	MAXIMUM SALARY $193,922
JOB TITLE Customer Success Manager	LOCATION Chicago, IL	MINIMUM SALARY $109,631	MAXIMUM SALARY $152,902
JOB TITLE Customer Success/Onboarding Director	LOCATION Chicago, IL	MINIMUM SALARY $154,700	MAXIMUM SALARY $194,000
JOB TITLE Director of Customer Success Operations	LOCATION Chicago, IL	MINIMUM SALARY $147,409	MAXIMUM SALARY $184,864
JOB TITLE Customer Success Strategic Director	LOCATION Chicago, IL	MINIMUM SALARY $148,132	MAXIMUM SALARY $196,754
JOB TITLE Customer Success/Onboarding Manager	LOCATION Chicago, IL	MINIMUM SALARY $109,700	MAXIMUM SALARY $153,000

The Director of Customer Success job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Chicago, IL that might be a good fit for the type of job and salary you are looking for.

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156262

195811

About Chicago, Illinois Chicago (/ʃɪˈkɑːɡoʊ/ (listen), locally also /-ˈkɔː-/), officially the City of Chicago, is the most populous city in Illinois, as well as the third mos....More

Chicago, Illinois area prices were up 0.8% from a year ago

Director of Customer Success Salary in popular cities: Aurora, Rockford, Joliet

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Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role