Director of Customer Success Salary in Lowell, MA

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How much does a Director of Customer Success make in Lowell, MA? The average Director of Customer Success salary in Lowell, MA is $181,392 as of March 26, 2024, but the salary range typically falls between $162,518 and $203,651. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Salary range for a Director of Customer Success

$162,518 to $203,651

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Director of Customer Success

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Job Openings for Director of Customer Success in Lowell, MA

Director of Customer Experience and Special Projects

Abnormal Security - San Francisco , CA

As the Director of Customer Experience and Special Projects, you will play a pivotal role in ... Demonstrated success in developing and implementing digital customer engagement strategies and ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - Today

Director, Customer Success

Persimmony - Aliso Viejo , CA

We are looking for an exceptional Customer Success leader to drive growth of our government ... The Director, Customer Success role will be in a key client-facing role and will develop, oversee ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 63 days ago

Director of Food and Beverage

Sand & Sea - Santa Monica , CA

The Director of Food & Beverage will train, coach and lead staff to ensure optimum financial success, cleanliness, and superior customer service while ensuring morale is sustained as per Shore Hotel ...

ZipRecruiter - 2 days ago

Director of Marketing, Food Service

R.TORRE & CO - San Leandro , CA

By exploring the way we approach our customers and business channels, our Director of Marketing ... Key Success Factors: First 12-18 Months Extraordinary Results Driver: * You've delivered on the ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - Today

Senior Director of Sales

Zerova Technologies USA LLC - Fremont , CA

Starting at $200,000 + Commission Senior Director of Sales As the Senior Director of Sales at ... with its customers to ensure success and align with their global channel strategies. As a ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 9 days ago

Director of Product Management - Conversational Experiences

ServiceNow - Santa Clara , CA

We are looking for a Director of Product Management to lead our Conversational Experiences product ... You will collaborate with engineering, design, marketing, sales, and customer success teams to ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 27 days ago

What does a Director of Customer Success do?

Common responsibilities of a Director of Customer Success

Lead the team in annual and quarterly planning, keeping track of budget, and reporting on Customer Success initiatives' performance, with a focus on ROI and revenue growth.

January 20, 2023

Drive delivery and success of health checks upon customers' request to move them toward a healthy state, effectively managing customer complaints/escalations.

February 22, 2023

Manage client relationships from signature through renewal, escalating issues when they arise and resolving them in a timely fashion.

February 25, 2023

Provide a clear view of organizational metrics and status to the Executive team with optimization recommendations and needs.

March 10, 2023

Create and manage best practices and methodologies for successful Customer Success engagements throughout the customer lifecycle.

March 28, 2023

Collaborate with product, sales, and marketing to align strategy and execution so that the customer experience is consistent and optimal across all customer-facing activities.

April 05, 2023

Develop and monitor key metrics and objectives across customer support, implementation, and account management, providing insight into customer growth and health.

April 11, 2023

Recruit, motivate, and lead a team of Customer Success Managers to implement the strategy to the highest quality standards.

April 28, 2023

Design, develop and manage key success activities - onboarding, training, adoption, technical support, and advocacy.

May 10, 2023

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Director of Customer Success Salary By Experience Levels in Lowell, MA

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Director of Customer Success Salary By Level of Education in Lowell, MA

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Average Salary Range for Director of Customer Success in Lowell, MA

Average Base Salary

Core compensation

162518

203651

181392

Average Total Cash Compensation

Includes base and annual incentives

184278

242651

209346

What is the average salary for Director of Customer Success in 2024?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Director of Customer Success in Lowell, MA. The base salary for Director of Customer Success ranges from $162,518 to $203,651 with the average base salary of $181,392. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $184,278 to $242,651 with the average total cash compensation of $209,346.

View Average Salary for Director of Customer Success as table

	Average Salary	Average Salary Range
Base Salary	$181,392	$162,518 - $203,651
Bonus	$27,954	$21,760 - $39,001
Total Pay	$209,346	$184,278 - $242,651

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Director of Customer Success Salary Near Lowell, MA

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Lowell, MA
CITY, STATE Medford, MA	AVERAGE SALARY RANGE $167,836 - $210,315	COMPARE TO Lowell, MA
CITY, STATE Methuen, MA	AVERAGE SALARY RANGE $159,092 - $199,357	COMPARE TO Lowell, MA
CITY, STATE Lawrence, MA	AVERAGE SALARY RANGE $159,092 - $199,357	COMPARE TO Lowell, MA
CITY, STATE Newton, MA	AVERAGE SALARY RANGE $167,836 - $210,315	COMPARE TO Lowell, MA
CITY, STATE Nashua, NH	AVERAGE SALARY RANGE $161,476 - $202,344	COMPARE TO Lowell, MA
CITY, STATE Salem, NH	AVERAGE SALARY RANGE $159,092 - $199,357	COMPARE TO Lowell, MA

See salaries for Director of Customer Success in locations close to Lowell, MA. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Lowell, Massachusetts

Lowell is a city in the U.S. Commonwealth of Massachusetts. Located in Middlesex County, Lowell (along with Cambridge) was a county seat until Massachusetts disbanded county government in 1999. With an estimated population of 109,945 in 2014, it is the fourth-largest city in Massachusetts, and the second-largest in the Boston metropolitan statistical area. The city is also part of a smaller Massachusetts statistical area called Greater Lowell, as well as New England's Merrimack Valley region. Incorporated in 1826 to serve as a mill town, Lowell was named after Francis Cabot Lowell, a local fi...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

View Salary for Similar Jobs to Director of Customer Success in Lowell, MA

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JOB TITLE	LOCATION	MINIMUM SALARY	MAXIMUM SALARY
JOB TITLE Customer Success Director	LOCATION Lowell, MA	MINIMUM SALARY $160,823	MAXIMUM SALARY $201,687
JOB TITLE Customer Success Manager	LOCATION Lowell, MA	MINIMUM SALARY $114,021	MAXIMUM SALARY $159,024
JOB TITLE Customer Success/Onboarding Director	LOCATION Lowell, MA	MINIMUM SALARY $160,900	MAXIMUM SALARY $201,700
JOB TITLE Director of Customer Success Operations	LOCATION Lowell, MA	MINIMUM SALARY $147,409	MAXIMUM SALARY $184,864
JOB TITLE Customer Success Strategic Director	LOCATION Lowell, MA	MINIMUM SALARY $148,132	MAXIMUM SALARY $196,754
JOB TITLE Customer Success/Onboarding Manager	LOCATION Lowell, MA	MINIMUM SALARY $114,100	MAXIMUM SALARY $159,100

The Director of Customer Success job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Lowell, MA that might be a good fit for the type of job and salary you are looking for.

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162518

203651

About Lowell, Massachusetts Lowell is a city in the U.S. Commonwealth of Massachusetts. Located in Middlesex County, Lowell (along with Cambridge) was a county seat until Massach....More

Lowell, Massachusetts area prices were up 1.6% from a year ago

Director of Customer Success Salary in popular cities: Boston, Worcester, Springfield

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Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role