Director of Customer Success Salary in Worcester, MA

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How much does a Director of Customer Success make in Worcester, MA? The average Director of Customer Success salary in Worcester, MA is $175,407 as of March 26, 2024, but the salary range typically falls between $157,156 and $196,931. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Salary range for a Director of Customer Success

$157,156 to $196,931

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Director of Customer Success

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Job Openings for Director of Customer Success in Worcester, MA

Director of Customer Success

Strategic Employment Partners (SEP) - Bellingham , WA

They are hiring for a Director of Customer Success to join a tight-knit organization championing a flagship workforce management product. This team is responsible for managing dozens of accounts in a ...

LinkedIn - 5 days ago

Director, Customer Success

Persimmony - Aliso Viejo , CA

We are looking for an exceptional Customer Success leader to drive growth of our government ... The Director, Customer Success role will be in a key client-facing role and will develop, oversee ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 61 days ago

Director of Service Parts & System Install Operations

Oseland Associates - Carolina , NC

Job Summary:The Director of Service Parts & System Install Operations oversees the day-to-day ... Deep passion for customer success, coupled with a driving motivation to solve customer problems and ...

Careersinfood.com - 7 days ago

Director of Food and Beverage

Sand & Sea - Santa Monica , CA

The Director of Food & Beverage will train, coach and lead staff to ensure optimum financial success, cleanliness, and superior customer service while ensuring morale is sustained as per Shore Hotel ...

ZipRecruiter - Today

Director of Educational Partnerships (K-12 Sales)

Varsity Tutors - Boise , ID

Strong customer-relations skills and high emotional intelligence. * Understand and appreciate that ... Achieves key success metrics and goals. * Collaborates with colleagues from other departments to ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 4 days ago

Assistant Director of Admissions

Cleveland State Community College - Cleveland , TN

Additionally, the Assistant Director develops and implements CRM strategies to enhance student ... the overall success of CSCC's admissions efforts. ESSENTIAL JOB FUNCTIONS Administrative ...

Recruitology - 6 days ago

What does a Director of Customer Success do?

Common responsibilities of a Director of Customer Success

Lead the team in annual and quarterly planning, keeping track of budget, and reporting on Customer Success initiatives' performance, with a focus on ROI and revenue growth.

January 20, 2023

Drive delivery and success of health checks upon customers' request to move them toward a healthy state, effectively managing customer complaints/escalations.

February 22, 2023

Manage client relationships from signature through renewal, escalating issues when they arise and resolving them in a timely fashion.

February 25, 2023

Provide a clear view of organizational metrics and status to the Executive team with optimization recommendations and needs.

March 10, 2023

Create and manage best practices and methodologies for successful Customer Success engagements throughout the customer lifecycle.

March 28, 2023

Collaborate with product, sales, and marketing to align strategy and execution so that the customer experience is consistent and optimal across all customer-facing activities.

April 05, 2023

Develop and monitor key metrics and objectives across customer support, implementation, and account management, providing insight into customer growth and health.

April 11, 2023

Recruit, motivate, and lead a team of Customer Success Managers to implement the strategy to the highest quality standards.

April 28, 2023

Design, develop and manage key success activities - onboarding, training, adoption, technical support, and advocacy.

May 10, 2023

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Director of Customer Success Salary By Experience Levels in Worcester, MA

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Director of Customer Success Salary By Level of Education in Worcester, MA

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LEVEL OF EDUCATION

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Average Salary Range for Director of Customer Success in Worcester, MA

Average Base Salary

Core compensation

157156

196931

175407

Average Total Cash Compensation

Includes base and annual incentives

178197

234645

202438

What is the average salary for Director of Customer Success in 2024?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Director of Customer Success in Worcester, MA. The base salary for Director of Customer Success ranges from $157,156 to $196,931 with the average base salary of $175,407. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $178,197 to $234,645 with the average total cash compensation of $202,438.

View Average Salary for Director of Customer Success as table

	Average Salary	Average Salary Range
Base Salary	$175,407	$157,156 - $196,931
Bonus	$27,032	$21,042 - $37,714
Total Pay	$202,438	$178,197 - $234,645

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Director of Customer Success Salary Near Worcester, MA

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Worcester, MA
CITY, STATE Leominster, MA	AVERAGE SALARY RANGE $156,852 - $196,550	COMPARE TO Worcester, MA
CITY, STATE Fitchburg, MA	AVERAGE SALARY RANGE $158,817 - $199,012	COMPARE TO Worcester, MA
CITY, STATE Framingham, MA	AVERAGE SALARY RANGE $162,071 - $203,091	COMPARE TO Worcester, MA
CITY, STATE Newton, MA	AVERAGE SALARY RANGE $167,836 - $210,315	COMPARE TO Worcester, MA
CITY, STATE Woonsocket, RI	AVERAGE SALARY RANGE $156,707 - $196,369	COMPARE TO Worcester, MA
CITY, STATE Medford, MA	AVERAGE SALARY RANGE $167,836 - $210,315	COMPARE TO Worcester, MA

See salaries for Director of Customer Success in locations close to Worcester, MA. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Worcester, Massachusetts

Worcester has a total area of 38.6 square miles (100 km2), 37.6 square miles (97 km2) of land and 1.0 square mile (2.6 km2) (roughly 2.59%) of water. Worcester is bordered by the towns of Auburn, Grafton, Holden, Leicester, Millbury, Paxton, Shrewsbury, and West Boylston. Worcester is known as the Heart of the Commonwealth, because of its proximity to the center of Massachusetts. The city is about 40 miles (64 km) west of Boston, 50 miles (80 km) east of Springfield, and 38 miles (61 km) northwest of Providence, Rhode Island. The Blackstone River forms in the center of Worcester by the conflue...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

View Salary for Similar Jobs to Director of Customer Success in Worcester, MA

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JOB TITLE	LOCATION	MINIMUM SALARY	MAXIMUM SALARY
JOB TITLE Customer Success Director	LOCATION Worcester, MA	MINIMUM SALARY $155,516	MAXIMUM SALARY $195,032
JOB TITLE Customer Success Manager	LOCATION Worcester, MA	MINIMUM SALARY $110,258	MAXIMUM SALARY $153,777
JOB TITLE Customer Success/Onboarding Director	LOCATION Worcester, MA	MINIMUM SALARY $155,600	MAXIMUM SALARY $195,100
JOB TITLE Director of Customer Success Operations	LOCATION Worcester, MA	MINIMUM SALARY $147,409	MAXIMUM SALARY $184,864
JOB TITLE Customer Success Strategic Director	LOCATION Worcester, MA	MINIMUM SALARY $148,132	MAXIMUM SALARY $196,754
JOB TITLE Customer Success/Onboarding Manager	LOCATION Worcester, MA	MINIMUM SALARY $110,300	MAXIMUM SALARY $153,800

The Director of Customer Success job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Worcester, MA that might be a good fit for the type of job and salary you are looking for.

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157156

196931

About Worcester, Massachusetts Worcester has a total area of 38.6 square miles (100 km2), 37.6 square miles (97 km2) of land and 1.0 square mile (2.6 km2) (roughly 2.59%) of water. ....More

Worcester, Massachusetts area prices were up 1.6% from a year ago

Director of Customer Success Salary in popular cities: Boston, Springfield, Lowell

Recently searched related titles: Director Of Guest Relations, Client Success Director, Director Of Client Experience

Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role