How much does a Director of Customer Support make? The average Director of Customer Support salary is $83,374 as of April 26, 2022, but the salary range typically falls between $72,263 and $93,813. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
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Salary range for an Director of Customer Support
$72,263 to $93,813
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What does a Director of Customer Support do?
Director of Customer Support
Provide data to internal partners to work collaboratively on quality improvement in both product and in-home delivery experience along with Research and Development initiatives.
June 27, 2021
Report on and monitor performance metrics, and develop strategies to improve where needed.
August 24, 2021
Supports the Division of University Advancement to achieve strategic and fundraising goals, as well as campaign goals/objectives, through positive and productive interaction and collaboration with all departmental staff.
September 14, 2021
Understanding of the genomics landscape, especially NGS (synthetic biology and combinatorial chemistry also desirable).
October 04, 2021
Manage and lead continuous improvement efforts in a professional contact center and field service organization that provides a high level of support to our consumers, retail stores, independent dealers and internal customers.
October 07, 2021
Sets the highest standards for our customer experience in all aspect of our business by setting expectations of excellence in all training, services and programs.
November 25, 2021
Leads major strategic initiatives including the preparations of strategy and vision that articulates the end state and business case for the initiative while driving alignment and consensus to the strategy across departments and senior leaders.
December 09, 2021
Director of Customer Support Salary in Major Cities
This chart shows the salary comparison for Director of Customer Support between major cities. San Francisco City consistently ranks #1 as of April 26, 2022. Click on the chart to see the detail salary data for Director of Customer Support in each city.
Director of Customer Support Salary by State
- Alaska
- Alabama
- Arkansas
- Arizona
- California
- Colorado
- Connecticut
- District of Columbia
- Delaware
- Florida
- Georgia
- Hawaii
- Iowa
- Idaho
- Illinois
- Indiana
- Kansas
- Kentucky
- Louisiana
- Massachusetts
- Maryland
- Maine
- Michigan
- Minnesota
- Missouri
- Mississippi
- Montana
- North Carolina
- North Dakota
- Nebraska
- New Hampshire
- New Jersey
- New Mexico
- Nevada
- New York
- Ohio
- Oklahoma
- Oregon
- Pennsylvania
- Rhode Island
- South Carolina
- South Dakota
- Tennessee
- Texas
- Utah
- Virginia
- Vermont
- Washington
- Wisconsin
- West Virginia
- Wyoming
Director of Customer Support Salary by City
Click to see the salary for Director of Customer Support in these major U.S. cities.
| City Name | Average Salary |
|---|---|
| San Francisco, CA | $104,218 |
| Washington, DC | $92,812 |
| Miami, FL | $81,166 |
| Chicago, IL | $88,451 |
| Boston, MA | $93,938 |
| New York, NY | $100,299 |
| Dallas, TX | $82,832 |
If you'd like know Director of Customer Support Salary in other cities, then please select a city in
Average Salary Range for Director of Customer Support
Average Base Salary
Core compensation
72263
93813
Average Total Cash Compensation
Includes base and annual incentives
What is the average salary for Director of Customer Support in 2022?
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Director of Customer Support in the United States. The base salary for Director of Customer Support ranges from $72,263 to $93,813 with the average base salary of $83,374. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $72,703 to $94,810 with the average total cash compensation of $83,880.
View Average Salary for Director of Customer Support as table
| Average Salary | Average Salary Range | |
|---|---|---|
| Base Salary | $83,374 | $72,263 - $93,813 |
| Bonus | $506 | $440 - $996 |
| Total Pay | $83,880 | $72,703 - $94,810 |
* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.
* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.
Estimate Salary for Director of Customer Support online for free
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72263
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Comments about Director of Customer Support
What's the difference between Technical Customer Support Director and Director of Customer Support?
According to our latest salary estimation on April 26, 2022. The average salary of Director of Customer Support is $83,374, and the average salary of Technical Customer Support Director is $168,299. The average salary of Technical Customer Support Director is higher than Director of Customer Support. ( 2022-04-26 salary.com )
I am a Director of Customer Support, which location’s salary is higher, San Bernardino, CA or Arlington, MA?
Arlington, MA typically sees higher pay than San Bernardino, CA for Director of Customer Support. a Director of Customer Support Salary in Arlington, MA is $93,938 as of April 26, 2022; a Director of Customer Support Salary in San Bernardino, CA is $88,822 as of April 26, 2022. ( 2022-04-26 salary.com )
Director of Customer Support Frequently Asked Questions
Why does the salary of a Director of Customer Support vary from city to city?
The cost of living is tied to salaries. If the expenses are higher in a particular city, then the wage level will be higher as well to afford the people can opportunity to live there. This is why you're always going to make more money in New York City for example, than in a small town. ( 2022-04-26 salary.com )
What are the Pay Factors for Director of Customer Support?
Salary ranges for a Director of Customer Support can vary widely, depending on the city and several other pay factors, including (but not limited to) education level, certifications, additional skills, and work experience. Click here to view Eight Factors That Can Affect Your Pay ( 2022-04-26 salary.com )
How the Pay Factors Influence Your Pay?
Salaries are ultimately dictated by the position being applied to, and hiring company, but there are several important pay factors that come into play based on your individual history that could impact your value to the company. Salary.com's Personal Salary Report will analyze these factors for you to help you maximize your earning potential. ( 2022-04-26 salary.com )
Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role
Last Update: April 26, 2022