Director of Customer Support Salary in Portland, OR

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How much does a Director of Customer Support make in Portland, OR? The average Director of Customer Support salary in Portland, OR is $183,968 as of March 26, 2024, but the salary range typically falls between $160,577 and $209,257. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Salary range for a Director of Customer Support

$160,577 to $209,257

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Director of Customer Support

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Job Openings for Director of Customer Support in Portland, OR

Director of Customer Success

Strategic Employment Partners (SEP) - Bellingham , WA

They are hiring for a Director of Customer Success to join a tight-knit organization championing a ... This team is responsible for managing dozens of accounts in a hands-on capacity (support, check-ins ...

LinkedIn - 2 days ago

Head of Customer Support (Remote Only - America/EMEA)

Hospitable.com - Remote , OR

Direct and oversee all aspects of an organization's customer support policies, objectives, and initiatives (including adding new channels of support such as phone support), and ensure those are ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 36 days ago

Director of Global Support

Interface AI - San Francisco , CA

Foster a customer-centric culture within the team, emphasizing the importance of proactive support and customer advocacy. * Oversee the development and maintenance of support documentation, including ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 23 days ago

Senior Director of Sales

Zerova Technologies USA LLC - Fremont , CA

Starting at $200,000 + Commission Senior Director of Sales As the Senior Director of Sales at ... Previous involvement in supporting beta, proof of concept, and pilot programs at customer sites ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 3 days ago

Director of Professional Services

Witekio - Bellevue , WA

Seattle office has managed more than 150 customers for last 10 years. After a significant growth ... Support and develop the team leaders to help create high-performing teams * Be an active part of ...

LinkedIn - Today

Assistant Director of Residence Life - (Furnished Apartment)

Capstone on Campus Management LLC - Seattle , WA

... support including emergency response. This position directly supervises one full-time Residence ... Projecting a customer focused and professional image through interactions with all internal and ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 1 day ago

What does a Director of Customer Support do?

Common responsibilities of a Director of Customer Support

Monitor and manage the PC inventory for appropriate onboarding and off-boarding of staff.

December 29, 2022

Provide data to internal partners to work collaboratively on quality improvement in both product and in-home delivery experience along with Research and Development initiatives.

January 31, 2023

Manage and lead continuous improvement efforts in a professional contact center and field service organization that provides a high level of support to our consumers, retail stores, independent dealers and internal customers.

February 12, 2023

Leads major strategic initiatives including the preparations of strategy and vision that articulates the end state and business case for the initiative while driving alignment and consensus to the strategy across departments and senior leaders.

February 13, 2023

Supports the Division of University Advancement to achieve strategic and fundraising goals, as well as campaign goals/objectives, through positive and productive interaction and collaboration with all departmental staff.

February 17, 2023

Report on and monitor performance metrics, and develop strategies to improve where needed.

February 19, 2023

Sets the highest standards for our customer experience in all aspect of our business by setting expectations of excellence in all training, services and programs.

March 07, 2023

Develop and publish documentation, standard operating procedures, and videos that allow staff to self-service learn about the technologies used by the division.

March 23, 2023

Understanding of the genomics landscape, especially NGS (synthetic biology and combinatorial chemistry also desirable).

April 04, 2023

Collaborate with internal stakeholders on process improvements in support and other teams.

April 26, 2023

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Director of Customer Support Salary By Experience Levels in Portland, OR

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Director of Customer Support Salary By Level of Education in Portland, OR

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LEVEL OF EDUCATION

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Average Salary Range for Director of Customer Support in Portland, OR

Average Base Salary

Core compensation

160577

209257

183968

Average Total Cash Compensation

Includes base and annual incentives

181304

252110

213918

What is the average salary for Director of Customer Support in 2024?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Director of Customer Support in Portland, OR. The base salary for Director of Customer Support ranges from $160,577 to $209,257 with the average base salary of $183,968. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $181,304 to $252,110 with the average total cash compensation of $213,918.

View Average Salary for Director of Customer Support as table

	Average Salary	Average Salary Range
Base Salary	$183,968	$160,577 - $209,257
Bonus	$29,949	$20,726 - $42,854
Total Pay	$213,918	$181,304 - $252,110

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Director of Customer Support Salary Near Portland, OR

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Portland, OR
CITY, STATE Clackamas, OR	AVERAGE SALARY RANGE $160,343 - $208,951	COMPARE TO Portland, OR
CITY, STATE Gresham, OR	AVERAGE SALARY RANGE $160,343 - $208,951	COMPARE TO Portland, OR
CITY, STATE Lake Oswego, OR	AVERAGE SALARY RANGE $160,548 - $209,218	COMPARE TO Portland, OR
CITY, STATE Vancouver, WA	AVERAGE SALARY RANGE $160,138 - $208,684	COMPARE TO Portland, OR
CITY, STATE Beaverton, OR	AVERAGE SALARY RANGE $160,548 - $209,218	COMPARE TO Portland, OR
CITY, STATE Oregon City, OR	AVERAGE SALARY RANGE $159,932 - $208,415	COMPARE TO Portland, OR

See salaries for Director of Customer Support in locations close to Portland, OR. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Portland, Oregon

Portland is the largest and most populous city in the U.S. state of Oregon and the seat of Multnomah County. It is a major port in the Willamette Valley region of the Pacific Northwest, at the confluence of the Willamette and Columbia rivers. As of 2017, Portland had an estimated population of 647,805, making it the 26th-largest city in the United States, and the second-most populous in the Pacific Northwest (after Seattle). Approximately 2.4 million people live in the Portland metropolitan statistical area (MSA), making it the 25th most populous MSA in the United States. Its Combined Statist...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

View Salary for Similar Jobs to Director of Customer Support in Portland, OR

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JOB TITLE	LOCATION	MINIMUM SALARY	MAXIMUM SALARY
JOB TITLE Technical Customer Support Director	LOCATION Portland, OR	MINIMUM SALARY $167,461	MAXIMUM SALARY $203,493
JOB TITLE Customer Support Services Director	LOCATION Portland, OR	MINIMUM SALARY $158,460	MAXIMUM SALARY $207,030
JOB TITLE Field Customer Support Director	LOCATION Portland, OR	MINIMUM SALARY $179,300	MAXIMUM SALARY $219,200
JOB TITLE Customer Success Director	LOCATION Portland, OR	MINIMUM SALARY $153,600	MAXIMUM SALARY $192,628
JOB TITLE Technical Customer Support Manager	LOCATION Portland, OR	MINIMUM SALARY $104,441	MAXIMUM SALARY $135,511
JOB TITLE Customer Service Director	LOCATION Portland, OR	MINIMUM SALARY $158,460	MAXIMUM SALARY $207,025

The Director of Customer Support job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Portland, OR that might be a good fit for the type of job and salary you are looking for.

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160577

209257

About Portland, Oregon Portland is the largest and most populous city in the U.S. state of Oregon and the seat of Multnomah County. It is a major port in the Willamette Vall....More

Portland, Oregon area prices were up 3.9% from a year ago

Director of Customer Support Salary in popular cities: Eugene, Salem, Gresham

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Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role