Communicates with customers, agents, and other partners verbally and in writing in a professional manner.
December 11, 2019
Determines liability and documents the claim file by obtaining data from interviews with persons associated with the case, recorded statements, and police reports.
January 01, 2020
Completes factual reports within claim authority in coordination with management by recommending settlement values for large and complex claims as outlined in company policies & procedures and state regulations.
January 30, 2020
Demonstrates strong but flexible standards and can act different, can be seen as balanced based on the conflicting demands of the position.
April 09, 2020
Demonstrated deep understanding and skill related to each phase of the claim handling process and/or estimation, restoration and construction experience.
April 25, 2020
Handles claim negotiations by settling within authority and providing the best customer experience in the industry.
May 20, 2020
Create high level of policyholder satisfaction by complying with standards for timeliness of contact, follow-up, payments, and Unfair Claim Practice Act.
June 10, 2020