Assist with training and mentoring of new Property Claims Representatives and provide feedback to management as needed.
January 28, 2020
Complete an investigation of the facts regarding the claim to further and in more detail determine if the claim should be paid, the applicable limits or exclusions and possible recovery potential.
April 11, 2020
Participate in catastrophe team efforts (both inside and outside the regularly assigned territory), as well as the after-hours emergency claim response program.
May 28, 2020
Create a comprehensive estimate of damages for 1st and 3rd party material damage.
June 24, 2020
Maintains active/current diary in Oasis on all assigned claims in accordance with Claim Department objectives.
June 28, 2020
Communicate and promote professional relationships with insureds, claimants, agents, attorneys and internal customers regarding the ongoing status of claims files.
August 28, 2020
Manage all administrative claim functions such as reserving, claim payments and file notes via electronic means and at times from remote locations.
September 01, 2020
Handle medium to large size losses as directed, including managed repair claims, independent and Commercial property liability, and property damage (PD) claims.
September 10, 2020
Demonstrate customer service skills by building and maintaining relationships with insureds/claimants while exhibiting understanding of their problems and responding to questions and concerns.
October 05, 2020
Review and interpret policy coverage to determine whether the claim is payable under the policy, deductible, actual cash value or replacement cost.
October 10, 2020