Provide pre-sales and post-sales technical and application support in response to field sales requests, customer enquiries (both internal and external), including applications development, documentation education, customer training, and on-site visits.
May 08, 2020
Support the sales team by using critical thinking to identify customer needs and to demonstrate the correct product solutions to meet those needs.
June 04, 2020
Prepares and makes technical and sales orientated presentations at conferences and other external and internal events, introducing potential customers and the sales team.
June 05, 2020
Implements, coordinates and manages all support process (from In-House to Field and from Pre Sales to Post Sales) related to the Business Unit such as activities reports, customer escalation.
July 20, 2020
Participate in market development activities by expanding our knowledge of the competition and marketplace.
August 03, 2020
Assist Senior Business Director in the development of new, genomics and oncology-focused laboratory services.
August 20, 2020
Develop and present complex material to potential customers in an easy to understand manner while being able to professionally handle objections and questions.
August 21, 2020
Contributes to customer relationship management, understanding customer goals, setting appropriate product and performance expectations, and gathering intelligence regarding competitive intel and new sales opportunities.
August 29, 2020
Demonstrate judgment, tact and diplomacy in dealing with internal and external customers as well the ability to handle confidential and proprietary information.
September 17, 2020
Communicates often with end-users, obtaining feedback on products, applications, workflows, and customer requests for future enhancements.
October 08, 2020