Assists with technical and functional supervision of vendors and/or contract staff during the implementation of hardware and software upgrades, patches, security and backup/recovery processes.
April 10, 2021
Installs, images, monitors, configures, upgrades, troubleshoots, and maintains physical and virtual servers, personal computers, laptops, printers, software, audio and video equipment, telecommunication systems, wireless connectivity, remote access, and other network devices.
September 01, 2021
Maintains a working knowledge of networking, user and file security, phones, servers, backups, group policies, login scripts, software distribution technology, remote connectivity, remote client support, etc.
September 08, 2021
Follow documented instructions for provisioning new equipment or reload of existing equipment.
October 05, 2021
Support CIG offices and terminal network equipment including routers, switches, wireless access points, fixed wireless broadband equipment, computers, printers, handhelds, IP cameras and any hardware or software directed to be maintained or serviced.
November 29, 2021
Understanding of computer terms and acronyms for escalating server and higher-level issues to senior staff.
December 07, 2021
Provide test support as required for configuration and testing of operating system level software, COTS and GOTS collaboration software, simulation/stimulation software test tools and various Windows and Unix server applications.
January 08, 2022