Performs minor hardware/software/network maintenance such as board replacement, cable switching, communication assistance, hardware (printers) installation/replacement.
January 20, 2020
Assists with technical and functional supervision of vendors and/or contract staff during the implementation of hardware and software upgrades, patches, security and backup/recovery processes.
March 11, 2020
Provide test support as required for configuration and testing of operating system level software, COTS and GOTS collaboration software, simulation/stimulation software test tools and various Windows and Unix server applications.
April 29, 2020
Installs, images, monitors, configures, upgrades, troubleshoots, and maintains physical and virtual servers, personal computers, laptops, printers, software, audio and video equipment, telecommunication systems, wireless connectivity, remote access, and other network devices.
June 09, 2020
Understanding of computer terms and acronyms for escalating server and higher-level issues to senior staff.
June 30, 2020
Support CIG offices and terminal network equipment including routers, switches, wireless access points, fixed wireless broadband equipment, computers, printers, handhelds, IP cameras and any hardware or software directed to be maintained or serviced.
July 01, 2020
Maintains a working knowledge of networking, user and file security, phones, servers, backups, group policies, login scripts, software distribution technology, remote connectivity, remote client support, etc.
July 10, 2020