Assist in, and help the team determine root-cause of problems, perform research (via internet, vendors, internal resources) to determine best resolution, and implement appropriate solutions using network management tools, remote access tools, correspondence (email/phone) with customers, contacting vendors, etc.
January 28, 2020
Works with enablement to plan continuous learning programs for sales team and partners and to guide creation of enablement assets (conversation guides, competitor overviews), tools, and technical assets (offering architectures).
March 17, 2020
Participate in RFP responses, contract evaluation and management with various customers supporting Sales and Marketing team.
April 03, 2020
Lead a Data Center Services team responsible for technical engineering, capacity and infrastructure project planning and oversight, including project management, metrics, reporting, technical services, site effort coordination, and large scale, long term planning both within a region and globally.
April 11, 2020
Provide strategic direction and oversight for the design, development, operation, and support of IT infrastructure that fulfill the needs of the business, including the full life cycle of technical architecture, infrastructure engineering, infrastructure operations, and support.
June 15, 2020
Manages Pattern of Business Activity (PBA) and User Profiles (UP) reflecting and influencing bi-directionally the changes to business processes outside the IT organization, Service Design impact, Service Portfolio evolution, Business Relationship Management output, Financial Management, Continual Service Improvement.
June 16, 2020
Actively participates in the Change Control process by identifying potential scope variances by monitoring work requirements definition, issue resolution, development progress and user sign-off and reviewing change requests.
June 21, 2020