Set up peer to peer calls as needed with providers and insurance companies.
February 13, 2020
Communicate effectively with both written and verbal forms, including proper phone etiquette.
March 12, 2020
Attends monthly staff meetings and all mandatory organization activities.
March 24, 2020
Request ancillary plan renewal packages, alternative quotes, evaluate, analyze and make recommendations for best solutions.
April 03, 2020
Performs reception functions and assures that the telephones are answered, and patients/visitors are greeted in a timely, courteous and professional manner.
April 11, 2020
Understanding medical terminology to be able to answer clinical questions after reviewing chart notes.
May 07, 2020
Assist with new group installs, quotes, membership changes, and renewals.
June 05, 2020
Provides excellent internal/external customer services via telephone, email or face-to-face contact to assist patients and clients with their eligibility and enrollment needs, and staff with questions or concerns regarding health coverage programs processes and requirements.
June 15, 2020
Demonstrate effective written and verbal communication, including the ability actively listen, and problem solve with minimal assistance.
June 17, 2020
Follows policies and procedures for timely and complete documentation in the Electronic Medical Record (EMR).
July 16, 2020