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How much does an IT Service Desk Supervisor make in Oregon? The average IT Service Desk Supervisor salary in Oregon is $84,750 as of March 26, 2024, but the range typically falls between $75,790 and $95,660. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

IT Service Desk Supervisor Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile IT Service Desk Supervisor Salary $67,632 OR March 26, 2024
25th Percentile IT Service Desk Supervisor Salary $75,790 OR March 26, 2024
50th Percentile IT Service Desk Supervisor Salary $84,750 OR March 26, 2024
75th Percentile IT Service Desk Supervisor Salary $95,660 OR March 26, 2024
90th Percentile IT Service Desk Supervisor Salary $105,593 OR March 26, 2024
25% $75,790 10% $67,632 90% $105,593 75% $95,660 $84,750 50%(Median) Didn’t find job title? Click
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Job Description

The IT Service Desk Supervisor supports and coaches team members on effective methods to research, troubleshoot, and deliver solutions. Supervises the staff and the day-to-day operations of an organization's technical help desk. Being an IT Service Desk Supervisor ensures the latest product/technical updates and policies are available and communicated to the team. Trains the team on the help desk systems, processes, tools, and procedures required to document, track, and resolve reported problems and to meet operational service levels and standards. In addition, IT Service Desk Supervisor monitors request queue and tracks key metrics to ensure sufficient coverage and achievement of service standards. Identifies system and workflow improvements to enhance the team's efficiency. Acts as the escalation point for critical issues and facilitates a final resolution. May require a bachelor's degree. Typically reports to a manager. The IT Service Desk Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Working as an IT Service Desk Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Job Openings for IT Service Desk Supervisor in Oregon

Career Path for this job

  1. This Job:

    IT Service Desk Supervisor

    3 + years experience
    Bachelor's Degree

  2. Up a level:

    IT Help Desk Senior Supervisor

    3 - 5 years experience
    Bachelor's Degree

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Select a city to view specific salary and bonus information for IT Service Desk Supervisor

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Location Avg. Salary Date Updated
Location Clackamas, OR Avg. Salary $86,748 Date Updated March 26, 2024
Location Oregon City, OR Avg. Salary $86,582 Date Updated March 26, 2024
Location Adams, OR Avg. Salary $87,749 Date Updated March 26, 2024
Location Adel, OR Avg. Salary $82,328 Date Updated March 26, 2024
Location Adrian, OR Avg. Salary $76,322 Date Updated March 26, 2024
Location Agness, OR Avg. Salary $82,328 Date Updated March 26, 2024
Location Albany, OR Avg. Salary $82,828 Date Updated March 26, 2024
Location Allegany, OR Avg. Salary $82,494 Date Updated March 26, 2024
Location Alsea, OR Avg. Salary $82,578 Date Updated March 26, 2024
Location Alvadore, OR Avg. Salary $83,495 Date Updated March 26, 2024

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