Assist Event Clients and Exhibitors with limited private device configuration when requested by Exhibitor Services and/or MCCA Event Manager in order to get user devices working correctly with our supplied network / Internet services.
October 15, 2022
Demonstrate a skillset associated with bridging technical problems that cross-function, such as understanding cause and effect and root cause relationships for complex IT problems.
November 25, 2022
Create, update, and maintain excellent documentation and notes within the appropriate system locations to provide efficient access to time critical information.
November 27, 2022
Manages service ticket queues and resolve daily hardware and software support calls in a timely and professional manner.
December 15, 2022
Support field and corporate employees in the use of web-based property management programs, accounts payable, and time-entry programs.
January 29, 2023
Provide technical support services to Event Client Managers, Coordinators, Convention Floor Exhibitors and Internal Meeting Organizers at the direction of MCCA Exhibitor Services staff and/or the MCCA Event Manager assigned to the particular event or internal meeting you are covering.
March 13, 2023
Actively seek out and participate in projects to maintain and improve the systems/network environment.
March 13, 2023
Install and troubleshoot Microsoft Windows 10 operating systems and standard business applications, including desktop systems, associated peripherals, and verification of operation.
April 18, 2023
Follow standard operating procedures as documented in the knowledge management system.
May 02, 2023
Required to understand Company applications to provide answers and participate in regular training to be efficient in company products and services.
May 04, 2023