Create and iterate on service design prototypes, wireframes, and user flows to visualize and communicate design concepts.
September 03, 2023
Analyze and synthesize data and insights to inform design decisions and drive continuous improvement.
September 04, 2023
Lead and manage a team of service designers, providing guidance, support, and mentorship to ensure high-quality work and professional development.
September 08, 2023
Develop and implement service design strategies and methodologies to improve customer experiences and business outcomes.
September 15, 2023
Manage and prioritize multiple projects and deadlines, ensuring that deliverables meet quality standards and project requirements.
October 20, 2023
Collaborate with cross-functional teams, including product managers, engineers, and business stakeholders, to align on service design goals and priorities.
October 23, 2023
Advocate for user-centered design principles and best practices within the organization, promoting a culture of empathy and customer-centricity.
October 25, 2023
Stay current with industry trends and best practices in service design, and share knowledge and learnings with the team and broader organization.
November 01, 2023
Conduct user research, including interviews, surveys, and usability testing, to understand customer needs and pain points.
November 04, 2023
Collaborate with external partners and vendors to integrate service design principles into external-facing products and services.
November 26, 2023
