Develop customized reports and presentations, and provide technical knowledge transfer and analysis to clients on performance status, trends, and metrics.
August 17, 2022
Manage multiple complex projects simultaneously while demonstrating success in managing client engagements including Director and C-level relationships.
October 19, 2022
Support our Services Directors to ensure optimal client service as it relates to platform performance, functionality, enhancements, and configuration.
April 08, 2023
Participate in the discovery stage of the due diligence of a customer implementation and implementation of new contracts, based on a defined Service Level Agreement, in one of the Managed Service Operations delivery centers.
April 09, 2023
Provide oversight on any additional enablement of the software deployment to be in line with current architecture and future client needs or business requirements.
April 25, 2023
Assist the Sales and Success Teams in providing insight to client health, and working to win new business and/or grow existing accounts.
May 02, 2023