Manage multiple complex projects simultaneously while demonstrating success in managing client engagements including Director and C-level relationships.
April 21, 2020
Leading application management work at client(s) in relevant application(s) across multiple engagements, including overseeing ticket management across the application(s), sharing project updates, and leading team meetings.
April 22, 2020
Create, Design and Test high quality Functional Design Documents for development teams.
August 08, 2020
Support our Services Directors to ensure optimal client service as it relates to platform performance, functionality, enhancements, and configuration.
August 15, 2020
Hands-on experience using SQL Query language (Microsoft SQL Server or Oracle).
August 29, 2020
Assist the Sales and Success Teams in providing insight to client health, and working to win new business and/or grow existing accounts.
August 30, 2020
Develop customized reports and presentations, and provide technical knowledge transfer and analysis to clients on performance status, trends, and metrics.
September 14, 2020
Provide oversight on any additional enablement of the software deployment to be in line with current architecture and future client needs or business requirements.
September 20, 2020
Demonstrated ability to investigate complex problems where analysis of situations or data requires an in-depth evaluation of variable factors from multiple IT infrastructure systems.
October 15, 2020
Participate in the discovery stage of the due diligence of a customer implementation and implementation of new contracts, based on a defined Service Level Agreement, in one of the Managed Service Operations delivery centers.
October 17, 2020