Assist in reviewing processes for efficiencies by possessing basic knowledge in banking documents and procedures used in default services or Loan servicing.
January 11, 2020
Review member applications, order verification of employment, appraisals, assign staff within the Encompass system, and communicate with the members to verify the file has been received, the staff member assigned to the file, and answer general member questions.
January 16, 2020
Monitor and score calls and loss mitigation files for applicable areas to ensure that policy and procedures are being followed and meet all investor, regulatory, state and federal guidelines.
February 19, 2020
Act as a liaison between third party vendor management, department and vendor, assist in the gathering of artifacts, coordinating productions, billing statements, research/troubleshooting, invoicing, maintain appropriate levels of inventory and track vendor expenses.
March 10, 2020
Develop and maintain communication between loan officer, client and processors to assist timely processing and closing of loan file.
April 02, 2020
Communicates with outside agencies including Title Companies, Real Estate Agents, Appraisers, Correspondents, Insurance Agencies, Borrowers and various Financial Institutions to obtain all documentation requirements, such as title work, appraisals and credit bureau reports.
April 06, 2020
Assists PMB with new loan application by entering information into loan operating system, collecting supporting documentation, pulling property profile, ordering appraisals in a rush scenario, preparing lock forms and any other administrative responsibilities related to the preparation of a mortgage application.
April 18, 2020