Requires ability to communicate clearly and concisely through written and verbal communications with all groups (peers, end users, vendors and management).
February 18, 2020
Install, configure and test workstation hardware and peripherals including video cards, modems, network interface cards, hard drives, tape drives and other PC peripherals.
March 23, 2020
Understand and work within established Service Level Agreements (SLA) to ensure timely response.
June 19, 2020
Assist the Government in participating with all phases of the system development, planning, analysis, integration, testing and acceptance phases.
July 11, 2020
Designs, configures, monitors and optimizes local and wide area networks for optimal performance, maximum availability, minimal maintenance, and reasonable costs.
August 11, 2020
Documenting all information required to transition the support of new and refreshed technologies from architecture/Tier IV support to operational/Tier II support, in alignment with the production implementation of the solution.
August 12, 2020
Develop and document standard operating procedures for use by Information Technology including development of processes to ensure consistent execution of repeatable tasks.
August 16, 2020