Monitor all of the global servers, applications, network devices and connections along with customer traffic, using specific custom built tools.
July 18, 2022
Develop and document standard operating procedures for use by Information Technology including development of processes to ensure consistent execution of repeatable tasks.
October 05, 2022
Assist the Government in participating with all phases of the system development, planning, analysis, integration, testing and acceptance phases.
February 26, 2023
Documenting all information required to transition the support of new and refreshed technologies from architecture/Tier IV support to operational/Tier II support, in alignment with the production implementation of the solution.
March 21, 2023
Provide engineering support and advanced technical operational support to the Defense Information Systems Network by installing and configuring network systems, diagnosing hardware / software faults, solving technical and applications problems, over the phone, in person, or logging into the device.
April 08, 2023
Designs, configures, monitors and optimizes local and wide area networks for optimal performance, maximum availability, minimal maintenance, and reasonable costs.
May 18, 2023
