How much does a Patient Experience Manager make in California? The average Patient Experience Manager salary in California is $147,574 as of February 26, 2024, but the range typically falls between $127,327 and $173,531. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Patient Experience Manager Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Patient Experience Manager Salary $108,894 CA February 26, 2024
25th Percentile Patient Experience Manager Salary $127,327 CA February 26, 2024
50th Percentile Patient Experience Manager Salary $147,574 CA February 26, 2024
75th Percentile Patient Experience Manager Salary $173,531 CA February 26, 2024
90th Percentile Patient Experience Manager Salary $197,163 CA February 26, 2024
25% $127,327 10% $108,894 90% $197,163 75% $173,531 $147,574 50%(Median) Didn’t find job title? Click
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What skills does a Patient Experience Manager need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.

2.

Hospice Care: Hospice care is a type of care and philosophy of care that focuses on the palliation of a chronically ill, terminally ill or seriously ill patient's pain and symptoms, and attending to their emotional and spiritual needs. In Western society, the concept of hospice has been evolving in Europe since the 11th century. Then, and for centuries thereafter in Roman Catholic tradition, hospices were places of hospitality for the sick, wounded, or dying, as well as those for travelers and pilgrims. The modern concept of hospice includes palliative care for the incurably ill given in such institutions as hospitals or nursing homes, but also care provided to those who would rather spend their last months and days of life in their own homes. The first modern hospice care was created by Cicely Saunders in 1967. In the United States the term is largely defined by the practices of the Medicare system and other health insurance providers, which make hospice care available, either in an inpatient facility or at the patient's home, to patients with a terminal prognosis who are medically certified at hospice onset to have less than six months to live. According to the NHPCO [National Hospice and Palliative Care Organization] 2012 report on facts and figures of Hospice care, 66.4% received care in their place of residence and 26.1% in a Hospice inpatient facility. In the late 1970s the U.S. government began to view hospice care as a humane care option for the terminally ill. In 1982 Congress initiated the creation of the Medicare Hospice Benefit which became permanent in 1986. In 1993, President Clinton installed hospice as a guaranteed benefit and an accepted component of health care provisions. Outside the United States, the term hospice tends to be primarily associated with the particular buildings or institutions that specialize in such care (although so-called "hospice at home" services may also be available).[citation needed] Outside the United States such institutions may similarly provide care mostly in an end-of-life setting, but they may also be available for patients with other specific palliative care needs. Hospice care also involves assistance for patients’ families to help them cope with what is happening and provide care and support to keep the patient at home. Although the movement has met with some resistance, hospice has rapidly expanded through the United Kingdom, the United States and elsewhere.

3.

HIPAA: The Health Insurance Portability and Accountability Act of 1996 is a federal law that required the creation of national standards to protect sensitive patient health information from being disclosed without the patient's consent or knowledge.

Leadership 8.37%
Hospice Care 2.02%
HIPAA 0.89%
Others 88.72%

Job Description for Patient Experience Manager

Patient Experience Manager manages the implementation of a patient experience strategy that supports the organization's mission, values, and goals. Oversees initiatives and projects to nurture and support a patient-centric culture across clinical, support, and administrative functions. Being a Patient Experience Manager collects, measures, and analyzes patient. family, and staff sentiment data and feedback to identify areas for improvement. Additionally, Patient Experience Manager coordinates role-based training to enhance each patient interaction. Requires a bachelor's degree. Typically reports to a director. The Patient Experience Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Patient Experience Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Patient Experience Manager in California

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Location Avg. Salary Date Updated
Location Coachella, CA Avg. Salary $142,031 Date Updated February 26, 2024
Location Acampo, CA Avg. Salary $142,664 Date Updated February 26, 2024
Location Acton, CA Avg. Salary $149,328 Date Updated February 26, 2024
Location Adelanto, CA Avg. Salary $141,871 Date Updated February 26, 2024
Location Adin, CA Avg. Salary $135,748 Date Updated February 26, 2024
Location Agoura Hills, CA Avg. Salary $146,756 Date Updated February 26, 2024
Location Aguanga, CA Avg. Salary $142,330 Date Updated February 26, 2024
Location Ahwahnee, CA Avg. Salary $133,259 Date Updated February 26, 2024
Location Alameda, CA Avg. Salary $163,228 Date Updated February 26, 2024
Location Alamo, CA Avg. Salary $162,854 Date Updated February 26, 2024

Career Path for Patient Experience Manager

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Patient Experience Manager, the first career path typically progresses to Chief Patient Experience Officer.

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Jobs with a similar salary range to Patient Experience Manager : Patient Experience Director

Patient Experience Manager Salary in California
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