Provide training and guidance to users on best practices for computer usage and security.
September 10, 2023
Provide technical support and troubleshooting for computer hardware, software, and peripherals.
September 27, 2023
Diagnose and resolve hardware and software issues, including virus and malware removal.
September 28, 2023
Assist users with setting up and using software applications and operating systems.
October 06, 2023
Install, configure, and maintain computer systems and networks.
October 14, 2023
Collaborate with other IT staff to implement and maintain IT infrastructure and systems.
October 16, 2023
Monitor and maintain system performance and security, including backups and updates.
October 28, 2023
Provide excellent customer service and communication to users seeking technical assistance.
October 29, 2023
Document and track support requests and resolutions in a help desk ticketing system.
November 16, 2023
Stay current with industry trends and best practices in PC support and technology.
November 26, 2023