Make outbound calls to customers to promote banking products and services.
September 08, 2023
Collaborate with other departments within the bank to resolve customer issues and improve overall customer experience.
September 08, 2023
Provide information and guidance to customers on various banking products, services, and promotions.
September 10, 2023
Adhere to all banking regulations and compliance requirements when handling customer accounts and information.
September 15, 2023
Process customer requests for account maintenance, such as address changes, account closures, and card replacements.
September 18, 2023
Educate customers on online and mobile banking options and assist with troubleshooting any issues.
October 15, 2023
Handle inbound calls from customers to assist with account inquiries, transactions, and problem resolution.
October 23, 2023
Meet sales targets by cross-selling and upselling banking products and services to customers.
October 24, 2023
Maintain accurate and detailed records of customer interactions and transactions in the banking system.
October 30, 2023
Follow up with customers to ensure satisfaction with their banking experience and address any concerns or feedback.
November 16, 2023