Develops and delivers periodic lectures, training, and briefings to all levels of management and employees on security elements inclusive of Information, Personnel, Protective Force and Program Management.
February 11, 2020
Reviews and analyzes all levels of processes, providing statistical measurements, and recommends changes in process/procedures and implementation or modification of service standards to improve service to PGE customers.
April 18, 2020
Completes regular audits of Health Home Care Coordination Organization (CCO) and Health Services Delegate documentation files to ensure compliance with contractual and regulatory requirements.
April 19, 2020
Provides reports to the HCT Program Director and associate directors as well as administrative leadership of HCT services at COH, regarding deviations from standard operating procedure, including impact on quality, resources, and/or cost of care, and recommendations for correction.
April 20, 2020
Performs, leads, and advises on root cause analysis for product quality issues and works issue through containment phase of corrective action process.
May 07, 2020
Leads audit and inspection preparation, resolution of audit and inspection findings and liaises with auditing groups and inspectors through all stages of the audits.
May 11, 2020
Supports Quality program strategy and strategic priorities to focus on delivering high quality outputs for Full Service Solutions Customers and in alignment with WSG & FSS Strategic goals and priorities.
May 18, 2020