Manage extended hours support for contracted clients/products by insuring availability and scheduling of on-shore team for extended hours weekday evening and weekend daytime support and work with offshore team to create and distribute schedule to internal teams as well as extended hours message service.
March 19, 2020
Build a high-performing team by defining clear goals, providing technical guidance and coaching to the team in approaching and resolving issues/challenges and providing constructive feedback, encourage collaboration within the team and within the cross-functional team in IT to deliver the most optimal and integrated solutions bringing the greatest value to the business.
April 09, 2020
Provides project management and direction to ensure overall success of assigned initiatives by developing project implementation plans, in collaboration with IT stakeholders, including scope of project, project goals, scheduling and deliverables that support business goals in collaboration with management.
April 24, 2020
Develop strategic roadmap for application features and translate into prioritized initiatives in collaboration with Enterprise Digital teams, with a focus on improving application completion rates.
May 14, 2020
Demonstrated ability to lead and build an effective team of technology advisors through all phases of risk technology life cycle, including requirements definition, architecture design, configuration/implementation, and testing.
May 21, 2020
Understand and provide recommendations for improvement of Business Processes by leveraging existing IT capabilities, identifying improvements to existing IT capabilities and define new strategic IT capabilities.
June 02, 2020
Act as a "go to" technical resource capable of simplifying complex issues, building consensus around solutions, and driving swift resolution of cross-team issues and dependencies.
June 12, 2020