Service Desk Lead Salary in Chicago, IL

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How much does a Service Desk Lead make in Chicago, IL? The average Service Desk Lead salary in Chicago, IL is $71,413 as of March 26, 2024, but the salary range typically falls between $64,411 and $79,995. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Salary range for a Service Desk Lead

$64,411 to $79,995

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Service Desk Lead

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Job Openings for Service Desk Lead in Chicago, IL

Front Desk Lead Coordinator.

Hawthorn Farm Athletic Club - Hillsboro , OR

As the front desk lead your primary responsibility will be to oversee the day-to-day front desk ... Proven customer service experience as a manager; strong member-focused mentality * This position ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 4 days ago

Expanded Learning Front Desk Lead (Sankofa United)

Bay Area Community Resources (BACR) - Oakland , CA

Job Title: Expanded Learning Program Front Desk & Safety Lead The purpose of the Front Desk and ... services, volunteerism, and partnerships in the San Francisco Bay Area. We have deep respect for ...

LinkedIn - 8 days ago

Computer Service Desk Technician I

Phoenix Staff Inc - Anchorage , AK

Computer Service Desk Technician I Location: Anchorage AK "Have you tried turning it off and on ... May be looked to as the go-to technical lead at the SD. * Troubleshoots and resolves hardware ...

ZipRecruiter - 70 days ago

IT Help Desk

Meyer Burger - Goodyear , AZ

Our experience and culture gives us the courage to lead photovoltaics into a new era. We are now ... The Role: The IT service desk position is responsible in providing computer support, technical ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - Today

Front Desk Supervisor - Residence Inn Rancho Cordova

WS Management - Rancho Cordova , CA

Lead by Example in Guest Service, Knowledge of Front Desk Operations, Being Proactive, Problem Solving and Service Recovery * Ensure efficient operation of all front desk procedures, including check ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - Today

Front Desk Receptionist - Part time

Dao Integrated Health - Livermore , CA

Reception or Front Desk Experience required * Customer Service or Retail Experience helpful ... lead to healthier choices, more compassionate awareness, and a more joyful quality of life. We are ...

ZipRecruiter - 5 days ago

What does a Service Desk Lead do?

Common responsibilities of a Service Desk Lead

Requires competency in customer focus, change & innovation, strategic thinking, relationship building & influencing, talent management, results focus and inspirational leadership.

July 13, 2022

Develops and maintains software configuration management tools to support configuration identification, control, reporting, and delivery of both internally developed software and externally purchased commercial-off the-shelf (COTS) software products.

November 04, 2022

Support Information Technology and Security in ISO 27001 related practices to ensure the security and protection of university assets and data.

February 22, 2023

Act as the lead owner for implementing and progressing Continuous Service Improvement (CSI) and managing CSI activities to ensure appropriate Service improvement results.

February 22, 2023

Create work schedules, update the front end voicemail when necessary, complete the daily attendance and shift handoff reports, and provide ideas for improvement in daily operations of the client Service Center.

April 12, 2023

Demonstrated expertise and proficiency in diagnosing complex problems with computer hardware and software with ability to apply solutions to the problems and articulate complex technological information to a diverse user clientele with varying levels of technical sophistication.

April 15, 2023

Leads in ticket processes and provides coaching for other Technicians when workflow deficiencies are identified.

April 19, 2023

Attend new client on-boarding meetings as representative of Service Desk.

April 29, 2023

Assist service desk analysts in providing first line support when workloads are high, or where additional experience is required.

May 12, 2023

Provide subject matter expertise in all areas of Service Desk Delivery and knowledge sharing/training of all technical solutions and processes employed in the EITSD enterprise environment.

May 16, 2023

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Service Desk Lead Salary By Experience Levels in Chicago, IL

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Service Desk Lead Salary By Level of Education in Chicago, IL

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LEVEL OF EDUCATION

Depending on the job, educational levels may have a significant impact on pay levels. Be informed and understand how things like education and certifications can help to increase potential earnings for the career you are interested in. Please visit Professional Salary Report for more details.

Average Salary Range for Service Desk Lead in Chicago, IL

Average Base Salary

Core compensation

64411

79995

71413

Average Total Cash Compensation

Includes base and annual incentives

65620

82358

73103

What is the average salary for Service Desk Lead in 2024?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Service Desk Lead in Chicago, IL. The base salary for Service Desk Lead ranges from $64,411 to $79,995 with the average base salary of $71,413. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $65,620 to $82,358 with the average total cash compensation of $73,103.

View Average Salary for Service Desk Lead as table

	Average Salary	Average Salary Range
Base Salary	$71,413	$64,411 - $79,995
Bonus	$1,690	$1,209 - $2,363
Total Pay	$73,103	$65,620 - $82,358

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Service Desk Lead Salary Near Chicago, IL

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Chicago, IL
CITY, STATE Cicero, IL	AVERAGE SALARY RANGE $64,773 - $80,445	COMPARE TO Chicago, IL
CITY, STATE Oak Park, IL	AVERAGE SALARY RANGE $64,773 - $80,445	COMPARE TO Chicago, IL
CITY, STATE Oak Lawn, IL	AVERAGE SALARY RANGE $64,699 - $80,353	COMPARE TO Chicago, IL
CITY, STATE Evanston, IL	AVERAGE SALARY RANGE $64,748 - $80,414	COMPARE TO Chicago, IL
CITY, STATE Skokie, IL	AVERAGE SALARY RANGE $64,748 - $80,414	COMPARE TO Chicago, IL
CITY, STATE Arlington Heights, IL	AVERAGE SALARY RANGE $63,299 - $78,614	COMPARE TO Chicago, IL

See salaries for Service Desk Lead in locations close to Chicago, IL. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Chicago, Illinois

Chicago (/ʃɪˈkɑːɡoʊ/ (listen), locally also /-ˈkɔː-/), officially the City of Chicago, is the most populous city in Illinois, as well as the third most populous city in the United States. With an estimated population of 2,716,450 (2017), it is the most populous city in the Midwest. Chicago is the principal city of the Chicago metropolitan area, often referred to as Chicagoland, and the county seat of Cook County, the second most populous county in the United States. The metropolitan area, at nearly 10 million people, is the third-largest in the United States, and the fourth largest in North A...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

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The Service Desk Lead job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Chicago, IL that might be a good fit for the type of job and salary you are looking for.

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For a real-time salary target, tell us more about your role in the four categories below.

64411

79995

About Chicago, Illinois Chicago (/ʃɪˈkɑːɡoʊ/ (listen), locally also /-ˈkɔː-/), officially the City of Chicago, is the most populous city in Illinois, as well as the third mos....More

Chicago, Illinois area prices were up 0.8% from a year ago

Service Desk Lead Salary in popular cities: Aurora, Rockford, Joliet

Recently searched related titles: Desktop Support Consultant, Help Desk Team Leader, IT Desktop Support Analyst

Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role

Jobs with a similar salary range to Service Desk Lead : Senior Service Desk Analyst, Sr Specialist