Service Desk Manager Salary in Massachusetts

Change City

How much does a Service Desk Manager make in Massachusetts? The average Service Desk Manager salary in Massachusetts is $124,629 as of March 26, 2024, but the range typically falls between $110,339 and $140,806. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

View Minimum Wage Values in Massachusetts

Develop a Job description

Pay Equity

Salary range for a Service Desk Manager

$110,339 to $140,806

Employers: Find Surveys For This Job

Employers: Price Your Company Jobs

View Average Salary for United States
Adjust Service Desk Manager Salary:
Select State
Select City in MA
Choose Similar Job
Pick Related Category
View Cost of Living in Massachusetts

For Employees

Get a Salary Increase

Analyze the market and your qualifications to negotiate your salary with confidence.

Search Job Openings

Search thousands of open positions to find your next opportunity.

For Employers

Adjust Employee Salary

Individualize employee pay based on unique job requirements and personal qualifications.

Price My Industry Jobs

Get the latest market price for benchmark jobs and jobs in your industry.

Service Desk Manager

Review the job openings and experience requirements for the Service Desk Manager job to confirm that it is the job you are seeking.

See user submitted job responsibilities for Service Desk Manager.

Select a city to view specific salary and bonus information for Service Desk Manager

Loading results...

Location	Avg. Salary	Date Updated
Location Attleboro, MA	Avg. Salary $120,161	Date Updated March 26, 2024
Location Barnstable, MA	Avg. Salary $121,421	Date Updated March 26, 2024
Location Fitchburg, MA	Avg. Salary $122,109	Date Updated March 26, 2024
Location Hyannis, MA	Avg. Salary $120,963	Date Updated March 26, 2024
Location Leominster, MA	Avg. Salary $120,620	Date Updated March 26, 2024
Location Malden, MA	Avg. Salary $128,409	Date Updated March 26, 2024
Location Methuen, MA	Avg. Salary $122,338	Date Updated March 26, 2024
Location Newton, MA	Avg. Salary $128,409	Date Updated March 26, 2024
Location Revere, MA	Avg. Salary $128,409	Date Updated March 26, 2024
Location Weymouth, MA	Avg. Salary $125,087	Date Updated March 26, 2024

First
<
1
2
3
4
5
6
7
8
>
Last

Search Service Desk Manager Job Openings

Job Openings for Service Desk Manager in Massachusetts

IT Service Desk Technician

Trapeze Group - El Paso , TX

Escalate problems with accurate documentation to suitable experienced team member/manager, when required * Record, track, and document the service desk incident-solving process, including all ...

LinkedIn - 9 days ago

Exciting Opportunity: IT Service Desk Specialist Contract Role

Bayforce - San Ramon , CA

Role Title: IT Service Desk Specialist - California Employment Type: Contract (6 months) Location ... Monitoring and managing computer backup jobs. Requirements: * Minimum education: High school ...

LinkedIn - 3 days ago

Service Desk Technician

Yoh, A Day & Zimmermann Company - San Diego , CA

Yoh is seeking an Service Desk Technician to join our financial services client for an onsite ... Utilize ManageEngine Endpoint Central for streamlined endpoint management and security. * Deliver ...

LinkedIn - 13 days ago

Financial Services | Service Desk Supervisor

Encore Technologies - Cincinnati , OH

... Service Desk operations. · Manage the support for all end-user IT-related hardware and applications. · Review incidents to ensure proper escalation procedures are being followed. · Keeps the ...

LinkedIn - 16 days ago

Front Desk Manager at Ashland Hills Hotel

Neuman Hotel Group - Ashland , OR

Front Desk Manager Reports to: Director of Operations Our team is dedicated to creating cherished memories by providing personalized service and genuine hospitality! Duties and Responsibilities

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 21 days ago

Technical Support Representative/Service Desk Agent

Russell Tobin - South Jordan , UT

The Service Desk Agent serves as the primary point of contact for users reaching out to the ... Manage and resolve conflicts effectively, ensuring user satisfaction. Technical Support: * Provide ...

LinkedIn - 24 days ago

What does a Service Desk Manager do?

Common responsibilities of a Service Desk Manager

Drive projects and goals/objectives in a planful and organized manner, ensuing quality and timely delivery within approved budget.

December 20, 2022

Supports existing permanent, affordable and interim housing connectivity and hardware issues, including computer lab set up and repairs, site-to-site connectivity, wi-fi connectivity, and more.

January 01, 2023

Provide leadership, guidance, and management to the University IT Service Desk and directly and indirectly, work with other support personnel within Information Technology Services.

February 26, 2023

Assist with the requirements development, project planning, monitoring, training coordination, & quality assurance, QA, as required.

March 09, 2023

Act as an escalation point for the internal team, clients, as well as third-party vendors, both during business hours as well as after-hours.

March 20, 2023

Demonstrate efforts for continuous improvement in end-user satisfaction, and departmental operations - including decreasing turnaround times, streamline work processes, and working cooperatively and jointly to provide quality seamless customer service.

April 10, 2023

Training is accomplished through a combination of formal Judiciary education, Service Desk provided technology updates, webinars and other materials and opportunities as directed by the Service Desk Manager.

April 26, 2023

Develop and conduct meetings with a structured and established cadence to guide and mentor the IT Support Specialists utilizing data and KPIs, observation of performance and areas of strength and opportunity through day to day operations.

May 10, 2023

Submit Other Responsibilities

Employers Empower Your Talent Strategy with Salary.com's Skills Library.

View Job Skills and Competency Data for more than 15,000 Job Titles, 18 Industries, and 26 Job Families.

Skills Library

Employers Struggling with Managing Your Job Descriptions?

Our job description management tool- JobArchitect streamlines your job description process. Say goodbye to the hassle of crafting job descriptions.

Explore JobArchitect

Not the job you're looking for? Search more salaries here:

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

Detailed skills and competency reports for specific positions
Job and employee pricing reports
Compensation data tools, salary structures, surveys and benchmarks.

Learn about

About Massachusetts

Massachusetts is the 7th-smallest state in the United States. It is located in the New England region of the northeastern United States and has an area of 10,555 square miles (27,340 km2), 25.7% of which is water. Several large bays distinctly shape its coast. Boston is the largest city, at the inmost point of Massachusetts Bay, and the mouth of the Charles River. Despite its small size, Massachusetts features numerous topographically distinctive regions. The large coastal plain of the Atlantic Ocean in the eastern section of the state contains Greater Boston, along with most of the state's po...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

View Salary Data for All Nearby Cities

New Hampshire

Service Desk Manager Salaries in Portsmouth, New Hampshire

Rhode Island

Service Desk Manager Salaries in Providence, Rhode Island

Most Popular Cities for Service Desk Manager Job

About Massachusetts Massachusetts is the 7th-smallest state in the United States. It is located in the New England region of the northeastern United States and has an are....More

Recently searched related titles: Help Desk Team Lead, Desktop Support Lead, Global Service Desk Manager

Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role

Jobs with a similar salary range to Service Desk Manager : Reception Manager, It Helpdesk Administrator, Itsm Manager