Demonstrated experience working with project estimations, profit and loss and professional services engagements utilizing strong customer consultation and relationship management skills.
April 11, 2020
Understands the scope and details of project plan and is able to identify and communicate the need for resources for tasks or assigned areas of responsibility.
May 07, 2020
Developing and guiding direct reports by providing career path conversations and mentoring, helping them achieve their goals through effective development and training plans.
May 12, 2020
Manages Pattern of Business Activity (PBA) and User Profiles (UP) reflecting and influencing bi-directionally the changes to business processes outside the IT organization, Service Design impact, Service Portfolio evolution, Business Relationship Management output, Financial Management, Continual Service Improvement.
May 23, 2020
Demonstrates knowledge of software development life cycle, modeling of business processes, application design patterns, and the need for functional business artifacts.
June 02, 2020
Provide awareness and coordinate actions across various stakeholders (tech/operations/contact centers/business continuity/facilities/security) until incident resolved and operational impacts averted.
June 08, 2020
Prepare an analysis of costs and benefits so that management can decide if IT systems and computing infrastructure upgrades are financially worthwhile.
June 12, 2020
Lead efforts to ensure the workplace environment supports a highly motivated and effective workforce focused on continuous improvement and best practices.
July 06, 2020
Works with ODM and Vendors to ensure all relevant process documentation reflects ITIL best practices and client requirements, ensuring it is reviewed and updated within agreed timescales.
July 09, 2020
Supports the Sales Operations Manager in the administration of databases, bookings reviews, forecasting and planning.
July 16, 2020