Provide technical assistance, safety training, complete conditions reports.
December 01, 2019
Reconcile all warranty receivables and working with the accounting department to obtain payments.
February 17, 2020
Maintains customer rapport by explaining estimates and expected return of vehicle.
May 02, 2020
Review every warranty repair order written for proper completion, accuracy, and legibility according to the applicable policies and procedure manuals.
May 24, 2020
Track and coordinate all unauthorized returns and NCO's.
June 10, 2020
Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees, or customers.
June 28, 2020
Check each repair order against the vehicle's service history to avoid making duplicate claims.
August 18, 2020
Develop internal business relationships and ensure customer satisfaction.
August 24, 2020
Communicate with all relevant company departments to seek root cause and suggest corrective or preventive actions.
August 28, 2020
Assist Dent Wizard Evolution (F&I) Department leadership with creation and distribution of additional product performance reporting as needed.
October 08, 2020