Understanding and proficiency with business tools and technology, including Microsoft Office.
July 04, 2021
Understanding and insight into how organizations perform, including business processes, data, systems, and people.
July 12, 2021
Leading the Research Team's in-depth research of consumer financial decision-making and the behavior, knowledge, and experience that contribute to those decisions.
December 31, 2021
Developing and recommending new tools, messages, and programs to help consumer financial education practices and evaluating how those newly-developed strategies affect consumer behavior.
January 23, 2022