Monitor the call recording application, including the number of calls and screens captured as part of service observation program to make sure a sufficient number are being captured to provide local managers sufficient calls and associated screens to perform service observation.
November 26, 2019
Respond to the Chief of Staff, USAFCENT, or his designated Officer in Charge when immediate information is requested concerning operations in the AOR.
January 26, 2020
Provide quality assurance support through the speech referral process which entails listening to calls based on speech analytics parameters and reporting inconsistent behavior to sites/regions on a monthly basis.
February 04, 2020
Development of performance projections and proforma financial analysis for new projects, major capital expenditures, or proposed changes in hospital operations.
February 08, 2020
Create and maintain quick reference guides, speaker notes and user manuals using Microsoft Word and PowerPoint Required Knowledge, Skills and Competencies.
February 11, 2020
Works with HR staff in assessing needs for various business functions, assists in identifying and analyzing options, and recommends business process enhancements.
February 28, 2020
Demonstrated expertise in compliance audit and reporting, including internal audit set-up.
March 02, 2020
Performs all assigned month-end closing and annual audit responsibilities with a high level of accuracy and minimal supervision in accordance with the established department close process schedule.
March 03, 2020
Assists with Benefits Administration to ensure open enrollment system functionality meets the needs of the users and reflects the accuracy of the benefits renewal rates offered to users.
March 30, 2020
Support and maintain speech analytics database which will include creating new or modification of existing searches and compose studies based on search results.
April 14, 2020