Hourly Wage for Technical Customer Support Salary in the United States

How much does a Technical Customer Support make hourly in the United States? The average hourly wage for a Technical Customer Support in the United States is $25 as of September 25, 2023, but the salary range typically falls between $22 and $29. Hourly rate can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Salary range for a Technical Customer Support

$22 to $29

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Technical Customer Support

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Job Openings for Technical Customer Support

Customer Support Technician, Power Supply

COMTECH TELECOMMUNICATIONS - Santa Clara , CA

As required, prepares technical reports summarizing findings and recommending solutions to ... support data. Ability to respond to common inquires or complaints from customers. WORK ENVIRONMENT ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 2 days ago

Customer Support Technician, Radio Frequency

COMTECH TELECOMMUNICATIONS - Santa Clara , CA

As required, prepares technical reports summarizing findings and recommending solutions to ... Conduct customer service and warranty calls * Resource for customer questions and concerns

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 2 days ago

Customer Support Engineer

CodeSignal - San Francisco , CA

The Role We are seeking a Customer Support Engineer who is excited about offering top-notch support ... The Company CodeSignal is the leading technical interview and assessment solution, helping ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 7 days ago

Technical Support Specialist

CAPSA HEALTHCARE - Portland , OR

Ability to provide technical customer service and support to external customers from Capsa's onsite location, primarily via telephone and email * Focus on root cause analysis; tasks may include ...

ZipRecruiter - 8 days ago

Customer Support Representative

Benefit & Risk Management Services, Inc. - Roseville , CA

Customer Support Representative, Folsom, CA Summary : The Customer Support Representative (CSR) ... technical knowledge with unsurpassed relational skills in order to "delightfully satisfy" our ...

ZipRecruiter - 12 days ago

Customer Service - Technical Support

CoCard Business - Roseville , CA

We are looking for a stellar Customer Service and Technical Support (CST) Representative with excellent customer service skills with a can-do mentality who is keen to learn and develop their skills ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 64 days ago

What does a Technical Customer Support do?

Technical Customer Support

Assists customers who are experiencing technical problems by quickly resolving issues by phone and/or email, or by forwarding more complex issues to the appropriate technical resource within MMQCI, while exhibiting cheerful and sincere empathy at all times.

February 15, 2023

Communicate with franchisees via phone, email (ticket based system), web chat to provide step-by-step solutions effective in resolving hardware or software problems.

February 22, 2023

Act as a business liaison between Vertex and the client balancing the needs of both the client and our business in a way that drives a mutually agreed upon outcome.

March 04, 2023

Works with upper management to streamline troubleshooting processes as well as create and maintain appropriate troubleshooting procedures.

April 08, 2023

Understanding of information delivery principles including the creation of abstraction layers, query optimization, and report level calculations.

April 10, 2023

Support data delivery through feeds, PDF reports, or other means by ensuring that systems are performing as expected, and develop improvements as needed.

April 15, 2023

Demonstrates functional skill to troubleshoot and resolve technical problems and other general account inquiries over the phone in a single customer interaction to maximize the customer experience, with demonstrated ability to articulate relevant information and directions in an organized and concise manner.

April 17, 2023

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Technical Customer Support Salary by State

Understand the total hourly compensation opportunity for a Technical Customer Support, hourly wage plus other pay elements

Average Hourly Wage

Core compensation

22

29

25

Average Total Hourly Cash Compensation

Includes base and short-term incentives

22

30

26

These charts show the average hourly wage (core compensation), as well as the average total hourly cash compensation for the job of Technical Customer Support in the United States. The average hourly rate for Technical Customer Support ranges from $22 to $29 with the average hourly pay of $25. The total hourly cash compensation, which includes base and short-term incentives, can vary anywhere from $22 to $30 with the average total hourly cash compensation of $26.

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22

29

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Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role