Supports customers through the installation of applications and computer peripherals, and remotely by researching and identifying solutions.
November 05, 2022
Interact with faculty and staff to determine their needs and facilitate their use of available and future technology.
December 03, 2022
Understand entire PDS product offering as it relates to EUT, ability to address technical aspects and specific industry applications, pricing and research.
December 08, 2022
Develop, document, and implement standard operating procedures and customer service guidelines relating to remote IT support.
December 13, 2022
Manages customer support during the installation of applications and computer peripherals.
February 05, 2023
Monitors the deployment of devices to customers, including computers, tablets, mobile phones, and printers/copiers.
March 02, 2023
Provide end user support by performing installation, repair and preventative maintenance of user computers and related hardware/software within established standards and guidelines.
April 05, 2023
Assist in identifying and implementing additional technology services and supports to help align technology with teaching and learning.
April 14, 2023
Check stock levels and confirm orders with clients providing ETAs.
May 13, 2023
Demonstrated knowledge of common business practices related to purchasing, pricing, and payment for commodities and services, as demonstrated by experience in Customer Service, Inside Sales, Purchasing, and/or Accounting or from higher education accredited courses.
May 18, 2023
