Monitor the CIG ticket-tracking system, respond to assigned tickets and provide timely updates into the system.
October 26, 2021
Provides front-line support for high-speed Internet customers, staff, and guests at WCD facilities, traditional ISP-based customers (hosting, ISDN, DSL, dedicated circuits), and telecommunication repair services.
December 04, 2021
Performs security monitoring and administration of organizational systems using various network and application management tools.
December 10, 2021
Installs, images, monitors, configures, upgrades, troubleshoots, and maintains physical and virtual servers, personal computers, laptops, printers, software, audio and video equipment, telecommunication systems, wireless connectivity, remote access, and other network devices.
December 27, 2021
Demonstrate knowledge of applicable desktop computing technologies, including desktop operating systems.
January 03, 2022
Communicate regularly and professionally with Sun Valley Resort personnel and guests regarding relevant IT department work and information.
January 15, 2022
Maintains knowledge and proficiency within the Active Directory and System Center Configuration Manager (SCCM) systems in order to provide assistance and training to Technology Support Technicians.
January 19, 2022