User Support Analyst Salary in Boston, MA

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How much does an User Support Analyst make in Boston, MA? The average User Support Analyst salary in Boston, MA is $91,668 as of March 26, 2024, but the salary range typically falls between $79,098 and $98,516. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Salary range for an User Support Analyst

$79,098 to $98,516

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User Support Analyst

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Job Openings for User Support Analyst in Boston, MA

End User Support Analyst 32895392

Pitisci & Associates - Jersey City , NJ

END USER SUPPORT ANALYST - On-site Jersey City, New Jersey W2 Contract - (USC/GC) Our client is looking for an End User Support Analyst which is 100% on-site in Jersey City, New Jersey. The candidate ...

Top Echelon Network, LLC - 13 days ago

Desktop Support Analyst- MUST HAVE WHITE GLOVE ( LAW FIRM or FINANCIAL)-ON-SITE- USC or GCH

Stone Search, LLC - Los Angeles , CA

USC or GC Holders The Desktop Support Analyst is a key member of the End User Computing Support group in the Information Technology department and will serve in a variety of roles under the direction ...

LinkedIn - 4 days ago

Support Analyst & Trainer - EHR

Cook Inlet Tribal Council Inc - Anchorage , AK

Perform analysis of how the EHR can be used to solve end-user and organizational needs ... Support and deliver necessary training for staff to use the EHR application including product ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 1 day ago

IT Support Analyst

Wm Bolthouse Farms Inc - Bakersfield , CA

The IT Support Analyst is responsible for providing client infrastructure (PC, Laptop, PC/Laptop ... Create AD user security accounts, Exchange email accounts, and ERP application accounts. * Provide ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 30 days ago

Technical Support Analyst

Sunbird Software Inc. - Sioux Falls , SD

Technical Analyst will work under supervision to support successful implementations of DCIM ... We are all about delighting our clients and live/breathe the end client/user experience * We stock ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 14 days ago

DESKTOP SUPPORT ANALYST

American Pacific Mortgage - Rocklin , CA

Rocklin or Roseville, CA. In Office Primary Job The Desktop Support Analyst is primarily ... to user onboarding, break/fix, and user offboarding. Includes moving and lifting of hardware ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 75 days ago

What does an User Support Analyst do?

Common responsibilities of an User Support Analyst

Participate in project assignments as needed within an operational environment.

August 04, 2022

Manage and maintain PC/IOS desktop and tablet equipment in the District by primarily providing remote assistance and secondary on-site dispatch support.

August 07, 2022

Monitor incident and service request queue(s) and pick up tickets for troubleshooting and resolution in a timely manner meeting SLA/SLO as may be applicable.

October 06, 2022

Active Directory, Outlook, Exchange 2010, eDocs, Windows 7, Windows 10, Tracking Systems, MS Office 2007, RSA SecurID, Mobile Iron, BlackBerry BesServer, iPhone, iPad , Droids Remote Access Software, Innova, Nuance, Citrix and Mac applications/ OS.

February 25, 2023

Demonstrated subject matter expertise in end user operating systems such as Windows 10 and macOS and end user productivity tools such as Microsoft Office, Microsoft Teams.

March 08, 2023

Support devices by deploying and updating payloads, adding and removing apps, remotting in and troubleshooting, locking and unlocking, wiping and re-enrolling.

March 14, 2023

Documents procedures and processes for all applications or functions supported by Service Support.

March 14, 2023

Assist customers and customer support personnel in resolving complex hardware, software, integration and operating system-level problems in the desktop environment which includes on-site asset installation, problem diagnosis/resolution and advisory information in the use of desktop assets.

March 20, 2023

Provide technical support, maintenance and installation of the peripheral devices found in a classroom, instructional lab and a typical administrative office setting Identify problems, apply optimum solutions and communicate resolutions to customers, management and other support personnel.

April 30, 2023

Create a Heat system ticket for all issues that require tracking and recordkeeping.

May 19, 2023

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User Support Analyst Salary By Experience Levels in Boston, MA

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

User Support Analyst Salary By Level of Education in Boston, MA

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LEVEL OF EDUCATION

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Average Salary Range for User Support Analyst in Boston, MA

Average Base Salary

Core compensation

79098

98516

91668

Average Total Cash Compensation

Includes base and annual incentives

79146

98539

91669

What is the average salary for User Support Analyst in 2024?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of User Support Analyst in Boston, MA. The base salary for User Support Analyst ranges from $79,098 to $98,516 with the average base salary of $91,668. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $79,146 to $98,539 with the average total cash compensation of $91,669.

View Average Salary for User Support Analyst as table

	Average Salary	Average Salary Range
Base Salary	$91,668	$79,098 - $98,516
Bonus	$2	$48 - $23
Total Pay	$91,669	$79,146 - $98,539

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

User Support Analyst Salary Near Boston, MA

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Boston, MA
CITY, STATE Revere, MA	AVERAGE SALARY RANGE $79,500 - $99,017	COMPARE TO Boston, MA
CITY, STATE Brookline, MA	AVERAGE SALARY RANGE $79,500 - $99,017	COMPARE TO Boston, MA
CITY, STATE Malden, MA	AVERAGE SALARY RANGE $79,500 - $99,017	COMPARE TO Boston, MA
CITY, STATE Somerville, MA	AVERAGE SALARY RANGE $79,500 - $99,017	COMPARE TO Boston, MA
CITY, STATE Quincy, MA	AVERAGE SALARY RANGE $79,500 - $99,017	COMPARE TO Boston, MA
CITY, STATE Arlington, MA	AVERAGE SALARY RANGE $79,500 - $99,017	COMPARE TO Boston, MA

See salaries for User Support Analyst in locations close to Boston, MA. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Boston, Massachusetts

Boston has an area of 89.63 square miles (232.1 km2)—48.4 square miles (125.4 km2) (54%) of land and 41.2 square miles (106.7 km2) (46%) of water. The city's official elevation, as measured at Logan International Airport, is 19 ft (5.8 m) above sea level. The highest point in Boston is Bellevue Hill at 330 feet (100 m) above sea level, and the lowest point is at sea level. Situated onshore of the Atlantic Ocean, Boston is the only state capital in the contiguous United States with an oceanic shoreline. Boston is surrounded by the "Greater Boston" region and is contiguously bordered by the citi...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

View Salary for Similar Jobs to User Support Analyst in Boston, MA

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JOB TITLE	LOCATION	MINIMUM SALARY	MAXIMUM SALARY
JOB TITLE End User Support Analyst	LOCATION Boston, MA	MINIMUM SALARY $94,315	MAXIMUM SALARY $119,499
JOB TITLE User Liaison	LOCATION Boston, MA	MINIMUM SALARY $75,844	MAXIMUM SALARY $96,804
JOB TITLE EHR User Support Specialist	LOCATION Boston, MA	MINIMUM SALARY $77,911	MAXIMUM SALARY $97,912
JOB TITLE IT User Support	LOCATION Boston, MA	MINIMUM SALARY $75,901	MAXIMUM SALARY $96,901
JOB TITLE User Support Specialist	LOCATION Boston, MA	MINIMUM SALARY $51,884	MAXIMUM SALARY $70,133
JOB TITLE User Support Technician	LOCATION Boston, MA	MINIMUM SALARY $44,606	MAXIMUM SALARY $54,818

The User Support Analyst job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Boston, MA that might be a good fit for the type of job and salary you are looking for.

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79098

98516

About Boston, Massachusetts Boston has an area of 89.63 square miles (232.1 km2)—48.4 square miles (125.4 km2) (54%) of land and 41.2 square miles (106.7 km2) (46%) of water. The....More

Boston, Massachusetts area prices were up 2.5% from a year ago

User Support Analyst Salary in popular cities: Worcester, Springfield, Lowell

Recently searched related titles: User Operations Specialist, Ehr Support Specialist, Ehr Support Analyst

Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role