Prepares or ensures that appropriate network documentation exists, including operational instructions.
September 11, 2022
Provide a continuous evaluation of the company's telephony infrastructure and initiate expansion or remediation projects to support growth and mitigate risks Collaborates with IT partners to administer and support infrastructure environments and define the overall support process.
September 21, 2022
Communicates (oral and written) effectively with customers, vendors, colleagues, and management about services, contact information, system availability, and information in order to build strong working relationships.
October 01, 2022
Support business initiatives by providing support, administration, design and senior level technical capabilities fordesigning, implementing and testing complex infrastructure in support of our internal and external customer needs.
October 29, 2022
Design, configuration, troubleshooting, and support of complex UC and Contact Center systems in a retail and corporate space.
January 20, 2023
Participates and sometimes leads development, implementation, and maintenance of enterprise voice and network standards and documentation.
February 14, 2023
Develop technical policy and work instructions and reporting in support of an Enterprise IP telephony network.
March 16, 2023
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations.
April 14, 2023
Assisting engineering team with creating detailed architecture designs for next generation voice technologies and creating engineering guidelines for enhancements based on current production deployments.
April 21, 2023
Manage projects, engineering design of Avaya Call Center Application Services, telephony integration and programming/implementation of Avaya IC, Voice/Experience Portal IVR, Avaya Dialog Designer, Avaya Proactive Dialer application programming/scripting and call flows.
May 09, 2023