Average Salary for Jobs with Service Design Skills

The average salary for jobs that require the skills of Service Design is $173,802 based on United States National Average.

Base Salary

Core compensation

$74,057
$273,547
$173,802
Customer Service Director
Alternate Job Titles: Customer Care Director | Customer Support Services Director

Directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops service level standards focused on reducing response times and providing high customer satisfaction. Establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. Implements systems to capture and report on servic... View job details


Customer Service Manager
Alternate Job Titles: Customer Care Manager | Customer Support Services Manager

Manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. Monitors and measures service metrics and utilize to develop standards, improvements, or changes to process. Makes recommendations for changes to product... View job details


Customer Service Senior Manager
Alternate Job Titles: Customer Care Senior Manager | Customer Support Services Senior Manager

Manages all aspects of an organization's customer service policies, objectives, and initiatives. Provides mentoring, leadership, and organization to managers and supervisors. Oversees the creation and implementation of efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. Monitors and measures service metrics and volume to d... View job details


E-commerce Customer Support Manager
Alternate Job Titles: Customer Service Manager -E-commerce | Online Customer Support Manager

Manages a team of customer service representatives that respond to web-based customer inquiries. Analyzes service activity data and utilize findings to create resources for training and service improvements. Compiles customer feedback and recommend changes to website, products, or services to technical and product teams. Provides ongoing training focused on the support of E-Commerce customers. Ens... View job details


Inbound Contact Center Manager
Alternate Job Titles: Inbound Call Center Manager | Inbound Customer Support and Service Manager

Manages and directs all aspects of inbound contact center operations. Implements and reviews contact center inbound policies and procedures. Develops and monitors quotas for service volume and timeliness. Responsible for staff recruiting, performance evaluation, training, and development. Typically requires a bachelor's degree. Typically reports to top management. Typically manages through subordi... View job details


Network Service Director
Alternate Job Titles: Director of Communication Service Customer Support | Telecommunication Service Provider Customer Care Director

Directs the operations of the service delivery department for a telecommunications network. Ensures client service is prompt and accurate. Responsible for the design of strategic service plans and promotion of the organization's products or services. May require a bachelor's degree in area of specialty. Typically reports to a top management. Manages a departmental sub-function within a broader dep... View job details


Network Service Manager
Alternate Job Titles: Manager of Communication Service Customer Support | Telecommunication Service Provider Customer Care Manager

Manages a team of Network Service Representatives who are responsible for identifying and resolving telecommunications service or billing issues or inquiries. Develops and implements service plans to ensure customer satisfaction. Monitors service problems and reports network failures. May require a bachelor's degree. Typically reports to a head of a unit/department. Typically manages through subor... View job details


Outbound Contact Center Manager
Alternate Job Titles: Outbound Call Center Manager

Manages and directs all aspects of outbound contact center operations. Implements and reviews contact center outbound policies and procedures. Oversee the outbound interactions and workflow to ensure that performance standards and sales target are met. Responsible for staff recruiting, performance evaluation, training, and development. Requires a bachelor's degree. Typically reports to top managem... View job details


Top Customer Service Executive
Alternate Job Titles: Chief Customer Officer | Chief Customer Service and Success Executive | Customer Care Executive | Vice President of Customer Experience | Vice President of Customer Service and Support

Plans and directs all aspects of an organization's customer service policies, objectives, and initiatives. Responsible for the overall satisfaction of customers. Provides leadership to establish direction and initiatives for service operations. Ensures that service policies and practices align with overall organizational direction and objectives. Leads a high quality customer support organization ... View job details


Top E-Care Executive
Alternate Job Titles: E-commerce Customer Care Executive | Head of E-commerce Customer Support Operations | Vice President of E-commerce Customer Service Operations

Leads and oversees all aspects of Web customer service operations. Investigates and leverages technology to enhance Web customer service experience. Requires a bachelor's degree. Typically reports to top management. Manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functio... View job details