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There is currently no job description for Lead Technical Support Engineer. Be the first to submit the job responsibilities for a Lead Technical Support Engineer.

Contribute to NPI and product sustaining/cost of service reduction by providing feedback on improvement opportunities, participating or owning certain operations in new project introductions and/or continuous improvement projects. Document all customer interactions and resolutions in our support ticketing system. Diagnose and resolve technical hardware and software issues. view job details

The Technical Solutions Sales Support Engineer IV prepares and delivers sales demos and facilitates technical requirements gathering sessions. Supports both the pre-sales scoping process and the post-sales design and implementation activities for complex technical products. Being a Technical Solutions Sales Support Engineer IV plans and designs the configuration of products for initial implementation or the deployment of custom solutions, enhancements, or upgrades. Reviews customer technical specifications, recommends specific products or services, and estimates cost and effort for implementat... view job details

Support our clients, ensuring their infrastructures stay up and running 24/7 while working with leading-edge technology. Understand the technical and commercial "flows" to motivate platform improvements and debugging. Demonstrated ability to perform the Essential Duties of the position with or without accommodation. view job details

Performs engineering tasks involving changes or alterations to designs or specifications of aircraft parts, modules, or systems to ensure calibration and safety. Routinely inspects aircraft components and recommends replacements, repairs, or modifications to facilitate optimal and reliable functionality. Maintains accurate records of services and procedures performed and documents and reports issues, malfunctions, and unusual wear or damage of parts. Analyzes and investigates aircraft issues or project requirements to determine repairability and ensure conformance and calibration when developi... view job details

Companies

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United Technical Support Services, Inc. (UTSS) seeks to provide all customers with Quality Solutions to Simplify Their Future. Founded in 1999 and specializing in the Installation and Rigging of Diagnostic Imaging and Medical Equipment domestically and internationally, UTSS has earned a reputation as one of the premier installation companies globally. Customizing each solution to our Customer's unique needs ensures that UTSS provides maximum value. Our experienced staff is on-call working each day to ensure that hospitals and research facilities throughout the country benefit from top tier equ... view company details

Touch Support develops and provides outsourced technical support services to web hosting companies, data centers and site operators. view company details

Since its inception, Tactical Air Support (Tactical Air) has utilized innovative business practices to provide our government and industry customers the best value product. Instead of offering a single solution to meet a wide variety of training requirements, we believe it is more cost effective to match the appropriate support capability to the training requirement and pay only for what is needed. In addition to being an F-5AT (Advanced Tiger) Adversary commercial air provider, our talented and experienced cadre of aviators are also trained as expert consultants in a wide range of tactical, t... view company details

Management Support owns and operates approximately 13,000 apartment homes throughout Arizona and Texas. For more than 50 years, we have provided quality apartment living for our residents. We offer an extraordinary selection of amenities and are dedicated to maintaining our properties at the highest level, in order to provide resort-style living. At Management Support, we stand behind our reputation for outstanding service and manage communities you will be proud to call home. view company details

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Articles

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When It Comes to LinkedIn, Keep It Casual Not all social networks are the same. So while you only let a handful of your closest confidantes friend you on Facebook, that's going to work against you if you're trying to use LinkedIn as a job-hunting tool, according to David Fisher of Ajax Social Media. Instead of excluding fringe acquaintances on LinkedIn, Fisher advises to include as many of them as possible. In the end, this builds an even stronger online which will increase the odds of those people helping you get a job interview. view article details

The Top 9 Hottest Jobs during the Pandemic Affected by the outbreak of COVID-19, businesses of all shapes and sizes are finding it difficult to operate smoothly. Many employees find themselves out of work due to social distancing and others have transitioned to a work-from-home model and are relying on technology and the internet to collaborate with colleagues and get things done. Not surprising, internet-related hot jobs are in suddenly in great demand during coronavirus outbreak. If you are looking for a new job and have the skills and knowledge needed, the time is right f... view article details

If you love computers and dream in programming code, then a career in the technology industry might be perfect for you. We checked out a few published lists of hot tech jobs by several online publications, compared it to our existing job titles and salary data, and came up with nine highest paying tech jobs offering salaries between $50,000 and $100,000 per year. 1. Data Architect If you have a good head for math, then you might find work as a data modeler. Modelers use applied mathematics to create database systems and improve the transfer of data between them. Those seeking this kind of work... view article details

Is your job just a way to pay the bills, or would you prefer it to be a source of great fulfillment?If you chose the latter, one way you might be able to reach that goal is to ensure that your career matches your personality.While we are all individuals and none of us want to be encumbered with labels, certain personality types complement certain types of jobs.This article explores seven common personality categories and the types of jobs that may lead to more success—and ultimately, happiness.1. The Leader You are self-confident, decisive, have excellent communication skills, and lov... view article details

The entire job interview process is a bit of a crapshoot. There. I said it.From the endless networking and formal application process to interviewing with multiple people and negotiating your salary, there are a lot of things we’re told we “should do.” The problem is, if you don’t end up getting the job, you usually have no idea why.Did I lack the proper experience?Was my outfit too formal or too casual?Did I confuse the third interviewer with my Google Android analogy?Did I have a rogue piece of salad stuck in my teeth from lunch?Did I just get beat out by a better candidate?It’s an environme... view article details

Blog & White papers

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Starting a company can be exciting, but it also presents a fair share of challenges. One of the biggest hurdles is setting the appropriate pay for the first engineer who joins the fledgling startup. They are taking a huge risk by jumping aboard, so they will want something that reflects that. However, it is also vital to consider what is fair for the founders who got the ball rolling in the first place. Balancing pay, equity, and title for that first technical hire requires a deep understanding of everyone's contributions. It also involves setting expectations upfront. Having a good grasp of s... view blog & white papers details

Technical skills are critical to progressing in a career. Creating an inventory of technical skills is important It helps employees see what they are good at, spot any gaps to improve, and gives concrete details to share with their manager or use in their next job search. Understanding Technical Skills Technical skills refer to the abilities and knowledge an employee needs to perform specific tasks.  They include skills relating to mechanical or digital technologies. Showing technical skills helps in career development and planning. To build an inventory of technical skills, list technologies... view blog & white papers details

Oshri Cohen is the founder of RedCorner, a CTO as a Service agency that provides organizations with highly skilled and experienced ex-CTOs who specialize in whatever industry, business model or engineering culture is needed. In this episode, Oshri talks about the current issues with technical recruiting and what we can do to fix them. January 18, 2024 Time Stamps Contact Info Resources Quick Quotes Full Transcript Introduction Welcome, Oshri! Today's Topic: Technical Recruiting is Broken-Here's How to Fix It What is technical recruiting? Technology changes at a such a rapid p... view blog & white papers details

Employees need to know their strengths to win and succeed in their careers. But in a highly technical world, focusing solely on soft and general skills is not enough. Technical competencies are equally, if not more, vital. Functional competencies are always useful. But technical competencies are what define a talent. For any role, technical competencies play a crucial part in shaping results. It is time to stop failing to appreciate their essence. This article makes the case that technical competencies deserve just as much thought as functional competencies. The future belongs to those who are... view blog & white papers details

Managers and leaders have the task of supporting their team's skills and competencies development while also ensuring they do their job effectively. With this responsibility, managers are often unsure of how to approach certain employees. So, how can you make sure that your managers are equipped to support their team's skills and competencies development? In this article, we will explore some of the key strategies that your organization can use. As well as this, we will outline how you can provide your managers with the right tools and support to help foster a culture of learning and developm... view blog & white papers details