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The Claim Representative I prepares initial claim reports, records statements from involved parties, and maintains First Notice of Loss (FNOL) information. Processes, adjusts, and closes simple, low-level claims in a contact center setting. Being a Claim Representative I requires a high school diploma or equivalent. Incumbents may be enrolled in a formal training program or apprenticeship. In addition, Claim Representative I typically reports to a supervisor or manager. Being a Claim Representative I works under the close direction of senior personnel in the functional area. Possesses a modera... view job details

Processes, adjusts, and closes simple, low-level claims in a contact center setting. Prepares initial claim reports, records statements from involved parties, and maintains First Notice of Loss (FNOL) information. Incumbents may be enrolled in a formal training program or apprenticeship. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. Works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. view job details

The Claim Representative Supervisor monitors and evaluates interactions and workflow to ensure that quality and volume standards are maintained. Acts as team lead for a group of Insurance Claim Service Representative in a contact center setting. Being a Claim Representative Supervisor responds to and resolves complaints and complex claims issues. Coaches and guides less experienced team members. In addition, Claim Representative Supervisor ensures compliance with State Insurance Department regulations. Requires a high school diploma or equivalent. Typically reports to a manager. The Claim Repr... view job details

The Claim Representative III prepares initial claim reports, records statements from involved parties, and maintains First Notice of Loss (FNOL) information. Processes, adjusts, and closes claims of moderate complexity in a contact center setting. Being a Claim Representative III does not handle claims requiring outside field adjustment and refers complex claims to designated experts. Negotiates settlements within approved limits. In addition, Claim Representative III may handle claims for bodily injury and third-party loss. Requires a high school diploma or equivalent. Typically reports to a ... view job details

They call them the salt of the Earth; the people who spend their lives learning a specific labor, directly benefitting the public with effective service. There are all kinds of skilled laborers, many of whom choose to work at The Jim Beam Company – makers of the best-selling bourbon in the world. Meet Kevin Boone, Process Control Sr. Maintenance Supervisor at the Jim Beam distillery in Clermont, Kentucky. He works in one of the three principal Beam factories in the state, just twenty minutes outside Louisville. The history of the Beam brand dates back to 1795, when the first generation of the ... view article details

An interview is the only time during the hiring process when you and your interviewer can form a mutual relationship based on observation and communication. You're both on the same level: the interviewer wants to do his or her best to get to know you, answer your questions, and find out if you would be a good fit for the job and the company.Despite its etiquette and formality, your interview can yield a wealth of information. The key to a successful interview is to bring some knowledge with you yet keep your eyes open for the intangibles, such as office culture and the staff's personalities. Y... view article details

Sustainable energy and green technologies have been placed at the forefront of America Recovery and Reinvestment Act, and the business world has taken notice.  To better facilitate modern professionals' connection with these emerging eco-friendly industries, MBA programs around the world have begun adopting curricula with a sharper focus on going green. The Aspen Institute Center for Business Education is reporting that the number of colleges requiring MBA students to take courses in ecological business and society issues has more than doubled in the past eight years, from 34 percent in 2001 ... view article details

Michelle Babineau of Boston, Mass. has been laid off three times in seven months. The dot-com veteran has been through it all: the conference with a terse manager and human resources representative; the company-wide announcement led by a weeping CEO; and the 'let-go' meeting at an offsite location. Her third job lasted five days. 'The CEO quit on the day I started,' Babineau said.Can they do that? Unfortunately, they can - and do. There are a few protections for employees, however. Understanding the implication of laws your employer has had to consider helps you to position yourself as well as... view article details

Compensation SurveysPaying people fairly is good for business. Underpay, and employees will eventually look for a better offer. Overpay, and the payroll budget and profitability will suffer. That's why companies use market data to research the value of their jobs. But what is 'market data' anyway?To determine the prevailing rate for a job, companies can 'benchmark' jobs against compensation surveys that are detailed and specific to the companies' industries and regions. A good compensation survey uses standard, proven methods of data gathering and statistical analysis to determine how much com... view article details

With remote work on the rise, companies aim to hire top talent no matter where they are. But how does location affect salaries for senior positions? Should you budget the same for entry-level and executive roles? This article examines how location influences pay across different levels of experience. You may be surprised to find that discounts often decrease for seasoned professionals. What Is Geographical Discounting? Geographical discounting adjusts salary offers for remote jobs depending on their locations. The company adjusts pay according to the location's living expenses. Some companies ... view blog & white papers details

A company's first executive hire sets the tone and agenda, attracting significant attention and expectations. How a startup's initial executive differs from an established firm's first C-suite hire reveals their contrasting priorities. While emerging players need operations gurus to build a foundation, legacy brands seek visionaries to spur innovation. Examining the contrasting choices in premier executive hires reveals how companies match roles with their growth stages and organizational culture. This analysis will showcase that a firm's first executive hire speaks volumes about its core valu... view blog & white papers details

This is a special episode featuring a roundtable discussion that includes the following Senior Consultants from Salary.com: Greg Wolf the Managing Principal of Salary.com's Consulting Practice, Rebecca Gorman a Principal of Compensation Consulting, Courtney LeCompte a VP of Compensation Consulting, Garry Straker a VP of Compensation Consulting, Eric McMillan a VP of Compensation Consulting, and Mara Marino a Senior Compensation Consultant. In this episode, Salary.com's Senior Consultants join David and Dwight for a roundtable discussion where each shares their predictions for 2024. October ... view blog & white papers details

Ever wonder what exactly workers' compensation insurance is? You've heard the term thrown around at your job, but you're still unsure of the details. Workers' compensation insurance works to protect both employers and employees in the event of work-related injuries or illnesses. As an employee, it ensures you will receive medical care and wage replacement benefits if you get hurt or sick because of your job. For employers, it protects against the risk of expensive lawsuits. Workers' compensation provides no-fault coverage, which means you can claim the benefits regardless of who is at fault fo... view blog & white papers details

People want to continuously develop in their careers. They'd like regular upskilling and training. They need to know that they have opportunities to progress in your company. If you don't implement career pathing strategies, you could lose them. A 2019 LinkedIn report found that 94% of employees would stay with a company longer if it invested in their careers. How would you handle losing your top talent tomorrow? The right career pathing strategies can help you retain your top talent. This will also ensure that your company has the skills and resources it needs to remain competitive and releva... view blog & white papers details