Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems. Demonstrates considerable tact, diplomacy, discretion and judgment with ability to build and maintain effective interpersonal relationships. Handle first report of claims by gathering information from client and reporting to the carrier per agency guidelines using agency management system. view job details

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It's Tough to Succeed When You're Sending All the Wrong Messages Your Personal Brand is Critical for Success Donald Trump. Martha Stewart. Mark Zuckerberg. Sarah Palin. Chances are you can think of a few things to say about each of them based on the impressions you’ve gathered about their personal brands -- however unconsciously -- complete with triumphs, missteps, and various forms of public humiliation and scandal. And depending on what those critically managed (not always successfully) impressions are, and by how many they are held, the lives and affairs of the Trumps, Stewarts and Palin... view article details

What is the PSR? The PSR is our Personal Salary Report. You probably know about and have used our free Salary Wizard, but the PSR is an enhanced compensation analysis that costs a little bit of money, but gives you much more of an edge when it comes to negotiating salary.So why should you buy the PSR when you can get free information in the Salary Wizard? Glad you asked, because here's our step-by-step guide to understanding the PSR.For Starters... The very first thing you'll do is enter your job title, state, and city. This is important because the region in which you live h... view article details

 Personal Budget Planning Builds Household Wealth  To some people, 'budget' is a dirty word. In reality a budget is just a schedule of income and expenses, a way of documenting how much money comes in and how it should sensibly be spent. There's everything to gain from sticking to a budget, but adhering to a budget is difficult for many people because it usually means denying cravings and luxuries beyond reach.Well, after all, that's the point of a budget.What percentage of your income goes to housing every month? What goes to entertainment? Knowing those spending ratios is a valuable tool to ... view article details

Tips for Living within Your Means'It's not like I'm disorganized,' said Michelle E., a 28-year-old paralegal from Aurora, Colorado. 'My friends even joke about my CD collection being alphabetized. Yet my savings account is always empty and I never manage to pay down my credit cards,' she said.Cathy W. is 36, single, and facing a similar dilemma. 'I'm a freelancer in computer graphics based out of San Francisco. I think I make decent money, but there's never any left over. I don't see how I could ever afford my own home - certainly not in this town. I have no investments, never mind retirement ... view article details

So you've got a job interview. The only problem is hundreds of other people are going for the same position. So how do you stand out?William Arruda says the answer is personal branding.Arruda, a personal branding expert and author of Career Distinction: Stand Out By Building Your Brand, is this week's guest on Salary Talk, and tells Aaron and Wendy the fastest way to separate yourself from the pack is to figure out who you are, what you're good at and maximize your strengths. While most people think of branding as creating a fake image, Arruda says the key to personal branding is 'permission t... view article details

“Whatever else anything is, it ought to begin by being personal.” This quote was a turning point in the 1996 drama/romance film “You’ve Got Mail”.  Truth is, I cannot remember many details of the movie beyond the cursory storyline and the luxurious two-hour “brain candy” escape from business plans and young children, but this one line has always stuck with me as particularly valuable in both life and work.  For those of you who haven’t seen the movie, the story began more than a decade ago when Meg Ryan and Tom Hanks collided again in a gurgling stew of love and hate as Kathleen (Meg Ryan) lo... view blog & white papers details

Personal time off (PTO) is an essential benefit for employees. Many people end up not using their personal time off days or not valuing them enough. Planning helps make the most out of personal time off. Most Americans do not utilize most of their personal time off days each year. Taking advantage of PTO benefits improves satisfaction and productivity. Planning it thoughtfully and with purpose is important to make the most of it.   Personal time off offers a chance for adventure, joy, and relaxation. What Is PTO? Definition and How It Works Personal time off is paid days off from work that em... view blog & white papers details

Employees nowadays carry the latest smartphones. It is not because they are tech-obsessed-it has become the new must-have employee benefit. Providing a mobile phone to employees has transformed how smart companies approach employee benefits. A mobile phone is no longer just a perk; it is a necessity. Understanding the Need for a Mobile Phone in the Workplace These days, a mobile phone has become essential for most jobs. For companies, providing a mobile phone or a stipend for employees to use their own devices is key. For starters, work-related calls and emails can happen at any time. Issuing ... view blog & white papers details

During the global pandemic, Human Resources teams played a crucial role in helping companies stay strong. They put in extra effort to support employees and keep businesses running smoothly, even in challenging times. This article will explore how employees perceive their overall work experience, including their rewards, the technology they use, and the sense of community in their workplace. Challenges Beyond the Pandemic The year 2020 and its aftermath brought about a seismic shift in how everyone perceives work-life balance. It is no longer about juggling separate aspects of life. Instead, it... view blog & white papers details

The educational and corporate world often blur the lines between "competencies" and "skills," when using the terms interchangeably. It is crucial to grasp their distinctive aspects, especially HR experts and individuals who are keen on honing their competency skills. Competencies refer to the behaviors, attributes, and underlying characteristics that drive someone's success in a role. Skills or 'competency skills' are the specific learned abilities that enable someone to execute tasks. This article dives into the aspects that set competencies apart from skills, explores their interrelation, a... view blog & white papers details