How much does a Customer Care Manager make in Singapore? The average Customer Care Manager salary in Singapore is S$116,645 as of March 23, 2021, but the range typically falls between S$91,904 and S$153,563. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more global market data that allows you to price your jobs around the world and compare job salaries across countries and cities on real-time compensation data, Salary.com helps you to determine your exact pay target.

Global Market Data
50TH(Median) S$116,645 25TH S$91,904 75TH S$153,563

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Skills to Boost a Customer Care Manager Salary

Mastering key skills can significantly increase your earning potential as a Customer Care Manager. According to Salary.com's Real-time Job Posting Data, expertise in Customer Service can lead to a 15% salary raise, while strong Customer Support skills boost pay by a 2%. Even Customer Retention can result in a 1% salary increase.

Skill Library evaluates talent skills across five levels, supported by 5-10 behavior indicators, delivering precise insights for data-driven hiring decisions.
Customer Service
Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Customer Support
Customer support is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. Regarding technology products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support. Customer support is considered as one of the main data channels for customer satisfaction research and a way to increase customer retention.
Customer Retention
Customer retention refers to the ability of a company or product to retain its customers over some specified period. High customer retention means customers of the product or business tend to return to, continue to buy or in some other way not defect to another product or business, or to non-use entirely. Selling organizations generally attempt to reduce customer defections. Customer retention starts with the first contact an organization has with a customer and continues throughout the entire lifetime of a relationship and successful retention efforts take this entire lifecycle into account. A company's ability to attract and retain new customers is related not only to its product or services, but also to the way it services its existing customers, the value the customers actually generate as a result of utilizing the solutions, and the reputation it creates within and across the marketplace.
More Skills...
Based on recent job listings, in-demand skills in the Customer Care Manager field include Customer Service (15%), Customer Support (2%), and Customer Retention (1%). These skills reflect current market needs.
Skills Salary Demand
Skill & Salary Demand
Customer Service S$134,142
Customer Service
S$134,142
15%
Customer Support S$118,978
Customer Support
S$118,978
2%
Customer Retention S$117,811
Customer Retention
S$117,811
1%
Customer Service
1.57%
Customer Support
1.46%
Customer Retention
20.10%
Job Openings for Customer Care Manager
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Singapore (/ˈsɪŋ(ɡ)əpɔːr/ (About this soundlisten)), officially the Republic of Singapore, is a sovereign island city-state in maritime Southeast Asia. It lies about one degree of latitude (137 kilometres or 85 miles) north of the equator, off the southern tip of the Malay Peninsula, bordering the Straits of Malacca to the west, the Riau Islands (Indonesia) to the south, and the South China Sea to the east. The country's territory is composed of one main island, 63 satellite islands and islets, and one outlying islet, the combined area of which has increased by 25% since the country's independ...
Source: Wikipedia (as of 03/22/2021). Read more from Wikipedia

Understand the base salary paid range for a Customer Care Manager in Singapore

Average Base Salary

Core compensation

91904
153563
116645
The chart shows the base salary for Customer Care Manager ranges from S$91,904 to S$153,563 with the average base salary of S$116,645. The basic salary is the employee minimum income you can expect to earn in exchange for your time or services. This is the amount earned before adding benefits, bonuses, or compensation. The base salary of the Customer Care Manager may get paid difference by industry, location, and factors.