Contact Center Metrics Analyst Salary in the United Kingdom
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How much does a Contact Center Metrics Analyst make in the United Kingdom? The average Contact Center Metrics Analyst salary in the United Kingdom is £36,887 as of March 12, 2021, but the range typically falls between £30,566 and £41,492. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more global market data that allows you to price your jobs around the world and compare job salaries across countries and cities on real-time compensation data, Salary.com helps you to determine your exact pay target.
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What does a Contact Center Metrics Analyst do?
Contact Center Metrics Analyst
Belo Horizonte, BR
By deploying reliable call center analytics software, performance-based results can be accurately measured.
12/22/2020
Contact Center Metrics Analyst
Mar del Plata, AR
Service level is one of the call center metrics that measure agent productivity in real time as agents take calls.
02/18/2021
Contact Center Metrics Analyst
Cambridge, UK
With the proliferation of data analytics, machine learning, and artificial intelligence (AI) tools created for the call center industry, it’s not enough to hire the best people and conduct standardized onboarding and training programs.
02/03/2021
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About United Kingdom
The total area of the United Kingdom is approximately 244,820 square kilometres (94,530 sq mi). The country occupies the major part of the British Isles archipelago and includes the island of Great Britain, the north-eastern one-sixth of the island of Ireland and some smaller surrounding islands. It lies between the North Atlantic Ocean and the North Sea with the south-east coast coming within 22 miles (35 km) of the coast of northern France, from which it is separated by the English Channel. In 1993 10 per cent of the UK was forested, 46 per cent used for pastures and 25 per cent cultivated f...
Source: Wikipedia (as of 03/30/2021). Read more from Wikipedia
Contact Center Metrics Analyst Pay Difference by Cities
| City, Country | Compared to national average |
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| City, Country London, UK |
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| City, Country Manchester, UK |
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| City, Country Liverpool, UK |
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| City, Country Leicester, UK |
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| City, Country Birmingham, UK |
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| City, Country Brighton and Hove, UK |
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Employees with Contact Center Metrics Analyst in their job title in London, UK earn an average of 6.9% more than the national average. The lower salaries can be found in Leicester, UK (6.2% less), Liverpool, UK (5.5% less), Birmingham, UK (5.2% less), Manchester, UK (5.2% less).
Similar Jobs to Contact Center Metrics Analyst in the United Kingdom
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| Job Title | Salary Range in GBP |
|---|---|
| Job Title Contact Center Forecasting and Resourcing Analyst |
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| Job Title Contact Center Forecasting and Resourcing Senior Analyst |
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| Job Title Contact Center Metrics Senior Analyst |
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| Job Title Contact Center Scheduler |
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| Job Title Contact Center Scheduler, Sr. |
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Understand the base salary paid range for a Contact Center Metrics Analyst in the United Kingdom
Average Base Salary
Core compensation
30566
41492
The chart shows the base salary for Contact Center Metrics Analyst ranges from £30,566 to £41,492 with the average base salary of £36,887. The basic salary is the employee minimum income you can expect to earn in exchange for your time or services. This is the amount earned before adding benefits, bonuses, or compensation. The base salary of the Contact Center Metrics Analyst may get paid difference by industry, location, and factors.
Contact Center Metrics Analyst Frequently Asked Questions in the United Kingdom
What is the salary range for a Contact Center Metrics Analyst in United Kingdom? What is the average hourly rate?
The average salary for a Contact Center Metrics Analyst in United Kingdom is £36,887 per year. The salary range for a Contact Center Metrics Analyst is between £30,566 and £41,492. While we are seeing hourly wages as high as £20 and as low as £15, the majority of Contact Center Metrics Analysts are currently paid an average of £18 in United Kingdom. The average salary pay range for a Contact Center Metrics Analyst can vary depending on specific skills, level of skill, location, education, and years of experience. The company size, industry, and location, and numbers of available job candidates may also affect salary offers. Salaries for a Contact Center Metrics Analyst in United Kingdom can differ based on any or all of these varying factors.
March 12, 2021
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Why should you negotiate salary for a Contact Center Metrics Analyst role? What are effective negotiation strategies?
Most hiring managers in United Kingdom expect job candidates to negotiate salary. By doing this you will demonstrate that you are confident in your abilities and comfortable taking initiative which are traits that are beneficial for almost any role. You should try to negotiate the highest starting salary of the Contact Center Metrics Analyst position that you can in United Kingdom. This starting salary of the Contact Center Metrics Analyst position will become the basis for all future increases while you are employed at the firm. A lower starting salary will result in smaller raises, even if the % increase is large, so try to maximize that starting base salary amount.
Once you have received an offer of the Contact Center Metrics Analyst position in United Kingdom, ask for a little time to consider it. Research salary levels for the position so you will know what range of salary is applicable for your job and location. Emphasize any special skills, experience, certifications, or credentials that you have. Point out past accomplishments that will be useful in the role. Suggest a salary that is slightly higher than your target, this will give you room to negotiate a lower amount but still meet your needs.
March 12, 2021
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How do you evaluate the advantages, opportunities, and salary for a Contact Center Metrics Analyst role located in large metropolitan city or in a small town?
Start your evaluation by defining the most important aspects of the job and the overall lifestyle you can expect based on the location. The higher salary range of a Contact Center Metrics Analyst in the United Kingdom can be one of the reasons you are attracted to a position in a large city, but keep in mind that differences in the cost of living usually result in higher living expenses and less disposable income. a Contact Center Metrics Analyst job in a large city of the United Kingdom may offer a more varied experience, and greater opportunities for career progression, but may require long commutes or extended work hours. A large city in the United Kingdom also provides more opportunities for entertainment and other activities. On the other hand, a non-metro location may offer lower salaries and fewer opportunities but have more affordable living expenses, shorter commute times, and other advantages. Consider these factors before you decide which Contact Center Metrics Analyst job is right for you.
March 12, 2021
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Last Update: March 12, 2021