Branch Service Representative II provides centralized customer service to the branches by researching and answering questions from branch employees. Answers questions and provides guidance regarding bank products/services, policies, or specific transactions. Being a Branch Service Representative II serves as a resource to branch employees by providing answers and advice on a broad range of questions regarding bank operational policies/procedures, and transactions. Completes call tracking and support documentation associated with the Branch Support function. Additionally, Branch Service Represe...View More
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