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Alternate job titles: Merchant Chargeback/Fraud Detection Analyst | Merchant Refund Analyst

Responsible for investigating and reversing credit card charges disputed by the account holder. Processes refunds to the merchant or cardholder; Tracks chargebacks and refers fraudulent activity to the appropriate department. May require a bachelor's degree. Typically reports to a supervisor or manager. Works on projects/matters of limited complexity in a support role. Work is closely managed. Typically requires 0-2 years of related experience. more...



Alternate job titles: Merchant Chargeback /Fraud Detection Senior Analyst | Merchant Refund Senior Analyst

Responsible for investigating and reversing credit card charges disputed by the account holder. Processes refunds to the merchant or cardholder; tracks chargebacks and refers fraudulent activity to the appropriate department. May require a bachelor's degree or its equivalent. Typically reports to a supervisor or manager. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Typically requires 2 to 4 years of related experience. more...


Alternate job titles: Merchant Chargeback Analyst | Merchant Refund Analyst

The Merchant Chargeback/Fraud Detection Analyst processes refunds to the merchant or cardholder; Tracks chargebacks and refers fraudulent activity to the appropriate department. Responsible for investigating and reversing credit card charges disputed by the account holder. Being a Merchant Chargeback/Fraud Detection Analyst typically reports to a supervisor or manager. May require a bachelor's degree. Being a Merchant Chargeback/Fraud Detection Analyst works on projects/matters of limited complexity in a support role. Work is closely managed. Working as a Merchant Chargeback/Fraud Detection An more...


Alternate job titles: Merchant Chargeback Analyst Sr. | Merchant Refund Senior Analyst

The Merchant Chargeback /Fraud Detection Senior Analyst processes refunds to the merchant or cardholder; tracks chargebacks and refers fraudulent activity to the appropriate department. Responsible for investigating and reversing credit card charges disputed by the account holder. Being a Merchant Chargeback /Fraud Detection Senior Analyst typically reports to a supervisor or manager. May require a bachelor's degree or its equivalent. Being a Merchant Chargeback /Fraud Detection Senior Analyst gains exposure to some of the complex tasks within the job function. Occasionally directed in several more...



Alternate job titles: Merchant Chargeback/Fraud Analysis Team Leader

Directly supervises a team of fraud prevention analysts/investigators and/or chargeback analysts. Organizes and assigns the workload for the team and ensures that work is completed timely and accurately. Coordinates the training of the team members. Typically requires a bachelor's degree. Typically reports to a manager or head of a unit/department. Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision more...


Alternate job titles: Merchant Chargeback/Fraud Analysis Manager

Manages and oversees the daily operations of a group of fraud analysts/investigators and/or chargeback analysts, either directly or through subordinate supervisors. Develops and implements fraud/chargeback policies and procedures in order to achieve an overall acceptable fraud rate on CNP transactions. Manages analysis of transactional records and databases to determine fraud trends and assist in the development of risk mitigation strategies. Possesses expert understanding of fraud related data, model schematics, systems and tools. Typically requires a bachelor's degree. Typically reports to a more...



Alternate job titles: Merchant Chargeback Supervisor

The Merchant Chargeback/Fraud Analysis Team Leader organizes and assigns the workload for the team and ensures that work is completed timely and accurately. Directly supervises a team of fraud prevention analysts/investigators and/or chargeback analysts. Being a Merchant Chargeback/Fraud Analysis Team Leader typically requires a bachelor's degree. Coordinates the training of the team members. In addition, Merchant Chargeback/Fraud Analysis Team Leader typically reports to a manager or head of a unit/department. The Merchant Chargeback/Fraud Analysis Team Leader supervises a small group of para more...


Alternate job titles: Merchant Chargeback Manager

The Merchant Chargeback/Fraud Analysis Manager develops and implements fraud/chargeback policies and procedures in order to achieve an overall acceptable fraud rate on CNP transactions. Manages and oversees the daily operations of a group of fraud analysts/investigators and/or chargeback analysts, either directly or through subordinate supervisors. Being a Merchant Chargeback/Fraud Analysis Manager possesses expert understanding of fraud related data, model schematics, systems and tools. Manages analysis of transactional records and databases to determine fraud trends and assist in the develop more...


Alternate job titles: Securities Trading Analyst

Conducts research on organizations within a specific industry in order to make recommendations regarding investment strategy. Stays abreast of trends and news within an industry, such as filings, mergers and acquisitions, competitive position, and financial stability of organizations. Requires a bachelor's degree or in a related area. Typically reports to a manager or head of a unit/department. Typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. more...



Alternate job titles: Training Programs Evaluation Analyst

Reviews and evaluates training programs for an organization to ensure the training needs of the organization are being fulfilled. Analyzes existing training program delivery, content, and aids to measure effectiveness and recommend program changes. Develops and recommends methods and materials for training staff and may propose new curriculum, ideas for group discussions, demonstrations, and workshops. Incorporates new training methods that may enhance programs and are relevant to company employees. May conduct analysis of instructor performance to drive improvements. Requires a bachelor's deg more...


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