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Alternate job titles: Banking Services Customer Representative | Customer Sales and Service Representative

Processes basic branch service transactions to ensure customer satisfaction. Delivers in-branch services to existing and new customers including opening and closing accounts, redeeming bonds, and money transfers. Identifies cross-sell opportunities. Familiar with all bank products and understands detailed processing procedures. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. May require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the func more...



Alternate job titles: Client/Server Network Operations Supervisor | IT Network Control/Administration, Supervisor

Supervises and provides work direction to mainframe and client server operations. Monitors systems performance, and ensures applications stability through the effective use of personal computers, servers, and technical services. Work involves making decisions on personnel actions such as hiring, terminations, and promotions, developing operational policies and procedures, and determining most efficient utilization of personnel and equipment. Requires a bachelor's degree. Typically reports to a manager or head of a unit/department. Supervises a group of primarily para-professional level staffs. more...


Alternate job titles: Client Technologies Technician | Desktop Systems Support Technician-Entry

The Client Desktop Services Support Technician also responsible for customer service and end-user training. Maintains, repairs, and troubleshoots desktop hardware and software packages. Being a Client Desktop Services Support Technician typically reports to a supervisor. May require a bachelor's degree or its equivalent. Working as a Client Desktop Services Support Technician typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. more...


Alternate job titles: Client Services Director | Client Implementation Services Director | Customer Project and Implementation Director | IT-Customer Project/Program Management, Director

The Director of Client Services generates timelines, estimates costs, and ensures projects meet the needs of the client organization. Directs a team responsible for the development, implementation, and troubleshooting of enterprise hardware, software, and networking systems. Being a Director of Client Services requires a bachelor's degree in area of specialty. Oversees the operations of a team of project managers, business technology consultants, and implementation specialists who interface with the client organization. In addition, Director of Client Services typically reports to top manageme more...



Alternate job titles: Client/Server Operations Supervisor | IT Network Control/Administration, Supervisor

The Client/Server Network Operations Supervisor monitors systems performance, and ensures applications stability through the effective use of personal computers, servers, and technical services. Supervises and provides work direction to mainframe and client server operations. Being a Client/Server Network Operations Supervisor requires a bachelor's degree. Work involves making decisions on personnel actions such as hiring, terminations, and promotions, developing operational policies and procedures, and determining most efficient utilization of personnel and equipment. In addition, Client/Serv more...


Alternate job titles: Client Desktop Services Support Technician | Desktop Systems Support Technician-Entry

Maintains, repairs, and troubleshoots desktop hardware and software packages. Also responsible for customer service and end-user training. May require a bachelor's degree or its equivalent. Typically reports to a supervisor. Typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. more...



Alternate job titles: Cash Management Service Supervisor | Business Banking Service Team Lead

The Cash Management Services Supervisor assists in the development and implementation of custom plans to meet client's cash management requirements. Supervises ongoing service of cash management programs for business banking clients. Being a Cash Management Services Supervisor makes recommendations on technical aspects of cash management service plan design. Collaborates with service representatives, account management, and sales to provide technical support as needed. In addition, Cash Management Services Supervisor may require a bachelor's degree. Typically reports to a manager or head of a more...


Alternate job titles: Client Services Director | Customer Project and Implementation Director | Director of Client Services | IT-Customer Project/Program Management, Director

The Client Implementation Services Director generates timelines, estimates costs, and ensures projects meet the needs of the client organization. Directs a team responsible for the development, implementation, and troubleshooting of enterprise hardware, software, and networking systems. Being a Client Implementation Services Director requires a bachelor's degree in area of specialty. Oversees the operations of a team of project managers, business technology consultants, and implementation specialists who interface with the client organization. In addition, Client Implementation Services Direct more...


Alternate job titles: Client Implementation Services Director | Customer Project and Implementation Director | Director of Client Services | IT-Customer Project/Program Management, Director

Directs a team responsible for the development, implementation, and troubleshooting of enterprise hardware, software, and networking systems. Generates timelines, estimates costs, and ensures projects meet the needs of the client organization. Oversees the operations of a team of project managers, business technology consultants, and implementation specialists who interface with the client organization. Requires a bachelor's degree in area of specialty. Typically reports to a top management. Manages a departmental sub-function within a broader departmental function. Creates functional strategi more...



Alternate job titles: Banking Services Customer Senior Representative | Customer Sales and Service Senior Representative

Processes basic branch service transactions to ensure customer satisfaction. Researches and resolves account issues or customer inquiries. Promotes organizational products and services by referring current or prospective customers to other departments within the organization. Requires a high school diploma or equivalent or in a related area. Typically reports to a manager or head of a unit/department. Typically requires 1-3 years of related experience. May be entry level if some experience in the skill. Gains or has attained full proficiency in a specific area of discipline. Works under modera more...


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